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i've tried everything that has been suggested. the cable is good and the switch is working perfectly with every other device hooked to it. i guess i will have to contact D* about replacing the box. unless anyone has new suggestions.

Great info. THANKS

ok have configured the advance setup for the ip i want it to use. the ip's on the other devices are different (as not to cause a conflict). when it goes to test i get ok on everything except the "connection to internet." i have tried unhooking everything but the hr-22 that is having problems...

checked the cable then replaced it just to be sure. i have a four port gb router. off of one of the ports is a 8 port switch, hooked to it is one regular hd box, 2 hr-22 dvr boxes, and one pc. i am connected to everything but one of the hr-22's. if i connect the box to its own port on the...

i have two hr-22's. both are hooked through a switch to the internet but i am only getting the on demand service to the one i have a pi-21 inserter on. do i need to add another pi-21?? if not what do i need to do other than putting it on to a different port of my router. the switch has one...