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Just arrived in my email an offer for free upgrade in equipment saving me $199 because I am such a loyal customer. This is to good to be true. Read every word in the email to see what the catch was and found none. Went to my account as told by email with hope in my heart this was not BS...

Once again you all came through. I thank my lucky stars that I found this forum. Every time I have had a problem I come here and find a way to fix it or a work around. Believe me in the two years I have had several problems. I really like Direct but had my share of troubles. Thank you all...

I am a new customer who has the Gold 250 DVR package with a two year commitment. I also have a 510 which I wanted to activate. Do not mind the extra receiver fee of 5 dollars but refused to pay the extra DVR fee. This is my thinking. I get $15 off each month for a year and free HBO, Showtime...