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  1. BnT.atl

    Loyal Dish customer longevity

    we have been with Dish for 18 years... the DVR clinches it and we can still use it when the internet goes down unlike some neighbors.
  2. BnT.atl

    Hopper 3 shuts down, restarts without warning …

    But the power supply is not the problem … the flat screen tv and the sound bar are on the same outlet and those are not affected … Nor was the H3 affected from January through March
  3. BnT.atl

    Hopper 3 shuts down, restarts without warning …

    So, interestingly … this “random restarting” problem of the H3 appeared to go quiet for a couple of weeks from May 26 to June 24 … I actually thought maybe Dish had issued a software patch or something since I have gone around and around with them on the phone and ‘date’ here … (all to no...
  4. BnT.atl

    Hopper 3 shuts down, restarts without warning …

    Maybe you're missing the shut downs since you don't have to be watching or recording for this to happen... (or maybe you're just lucky?)
  5. BnT.atl

    Hopper 3 shuts down, restarts without warning …

    I appreciate everyone's input on this ... I guess I can go back to using the UPS for the h3
  6. BnT.atl

    Hopper 3 shuts down, restarts without warning …

    hey sun dude, that’s an interesting idea “but” by using the Battery Backup unit, you are ignoring the dish mantra about “always plug the receiver directly into the wall” … you said that you use UPS for your modem but what about the h3? I use Battery Backup on my iMac and modem as well and may...
  7. BnT.atl

    Hopper 3 shuts down, restarts without warning …

    I follow you Keystone... I have a similar surge/power supply on my iMac and the unit has the "green" option... but ... Dish likes to say to avoid surge suppressor of any kind so I have the h3 plugged right into the wall and the tv + sound bar in the outlet below... "sorry Dish, bit if the h3 is...
  8. BnT.atl

    Hopper 3 shuts down, restarts without warning …

    Thank you Pepper!!! That's what I suspect as well ... if there was a bonafide "electrical" problem, it will affect the tv and the sound bar not just the H3 ... The h3 was fine since December until just a couple weeks ago... I bet there was some kind of "software update" that has an odd bug in...
  9. BnT.atl

    Hopper 3 shuts down, restarts without warning …

    stardust, who knows? That's really a question for an experienced dish tech ... the h3 'is' on the house wifi but i dont tend to use that feature with the dish too much since my LG tv has built in apps for netflix and more so I dont need the h3's app ... in the past, I've tried to shut down the...
  10. BnT.atl

    Hopper 3 shuts down, restarts without warning …

    I dont know if anyone has figured out how to do that ... it comes up as an issue but this h3 is not enclosed whatsover, nor overused, abused etc etc ... I speculate that 'temps' do seem like they can be a problem but not in this case
  11. BnT.atl

    Hopper 3 shuts down, restarts without warning …

    It is well ventilated … basically sits out in the open on a shelf with all sides open… a-l-l sides… navy: the electrical issue is certainly possible but since the tv nor the sound bar are affected and they share the same outlet (though the dish is in the wall and the tv is on a surge...
  12. BnT.atl

    Hopper 3 shuts down, restarts without warning …

    hi boba --- I appreciate your reply! Would that stuff affect the h3 even when watching recordings? All that stuff you mentioned seemed When i did the troubleshooting with the dish phone rep all of that stuff checked out... also when i had the tech home visit (I mean, "apparently" he checked...
  13. BnT.atl

    Hopper 3 shuts down, restarts without warning …

    Any ideas out there regarding the cause of this issue? The headline is the problem in a nutshell … only had the h3 since the very end of December and this month the tv screen went black for no reason, in five minutes or so the h3 logo appeared and the h3 was restarting itself. This happens...
  14. BnT.atl

    Hopper3, Netflix, YouTube, iPad and LG tv

    I’m not sure where to turn for help on this so I thought someone here may have some theories… I upgraded original Hopper (OH) to Hopper3 at the very end of December 2016. It works very well… “however”… Previous to the H3 arriving, I was able to “Cast/stream” from my iPad air to my LGtv...
  15. BnT.atl

    Hopper "dies" … then resurrects itself 14 hours later

    It’s been 3 days or so … and now the hopper has launched itself into an endless circle of “reformatting the drive” … so yeah, I will be using the new unit they sent out. (At least they send it fast.)
  16. BnT.atl

    Hopper "dies" … then resurrects itself 14 hours later

    Hall - - - Thanks for the reply I did read your thread previously … it is very odd to me how these things act up.
  17. BnT.atl

    Hopper "dies" … then resurrects itself 14 hours later

    I appreciate the input of both responders … it really does seem like these hopper units could be built a bit more sturdily…
  18. BnT.atl

    Hopper "dies" … then resurrects itself 14 hours later

    Dish customer for over 10 years, current Hopper since Nov 2014 ... Friday 6am – turn on the tv and find the Hopper showing the “starting up” screen (arbitrarily - no bad weather or known cause)… this screen remains for longer than it ever has and finally clears. It remains on 1 station and...
  19. BnT.atl

    Joey on older tv with connected by RCA … “channel number” switched by accident

    Tampa8 (!) you hit the nail on the head!! On the “display” button on the tv, Buried past brightness and sharpness and tint was an option that went allowed me to choose “vcr-aux” or “Anntenna”, then another screen past that from “anntenna” to “cable” --- There is no vcr attached anymore but as...
  20. BnT.atl

    Joey on older tv with connected by RCA … “channel number” switched by accident

    no vcr in the way (nor rf modulator) … I have tried both channel 3 and 4 with no luck the tv only goes up to 69 and i have cycled through all channels and only getting snow… I appreciate the suggestions on this forum, much better than dish live chat Lucky86 --- I appreciate your suggestions...
  21. BnT.atl

    Joey on older tv with connected by RCA … “channel number” switched by accident

    no vcr in the way (nor rf modulator) … I have tried both channel 3 and 4 with no luck the tv only goes up to 69 and i have cycled through all channels and only getting snow… I appreciate the suggestions on this forum, much better than dish live chat
  22. BnT.atl

    Joey on older tv with connected by RCA … “channel number” switched by accident

    the yellow cable is in the only tv input in the back of the tv, the other two are in the audio input… the remote does not have an option for inputs, (this tv is over 25 years old but i need it for the room it is in … ) the joey remote is not letting me control the tv itself, it keep defaulting...
  23. BnT.atl

    Joey on older tv with connected by RCA … “channel number” switched by accident

    that certainly is the goal ... using the tv remote, I have cycled through all the channels and only get snow ... does anyone out there remember the actual channel number that the joey is supposed to show up on? thanks
  24. BnT.atl

    Joey on older tv with connected by RCA … “channel number” switched by accident

    Hello Guys, I have a Joey on older tv with connected by RCA (red/yellow/white) cables to the tv … I seem to remember when the technician first hooked up this up (months ago) he said it had to stay on”xx”-tv channel to receive the joey programming… That channel got inadvertently switched today...