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The rep told me that the new HD DVR was only available in the "LA area" and they didn't expect for it to be available in Arizona until the end of this month. She did say, however, that Best Buy already had deals for the HR20 and I should call them instead. I think I'll switch to E* instead.

I've tried calling DirecTV, but no one wants to sell me a HR20-700 until at least the end of the month because I live in Scottsdale, AZ. BTW, is there a direct number for customer retention?

Thank you for asking these questions! I'm struggling with this HD issue myself. The sad thing is, just before Voom went kaput, they had almost released a new receiver with a built-in HD DVR.

Hey swartzfeger, How the heck are you going to have the "H20 installed soon"? I just spoke to a CSR two nights ago and she said that Phoenix won't have the new dish/receiver until May 1st. Plus, she said that the new HD-DVR is due to be released "hopefully" before the end of 2006.

Plywodstatebum, I did the exact same thing you did. Found out later that the low speed data cable doesn't work (after I bought one from the TiVo store). The RF thing that comes with TiVo, however, does work. It's pretty slow changing channels, but at least TiVo records the right channels...

Thank you for letting me know about this!!! I ordered DirecTV last week thinking that getting a install date would be difficult with so many Voom customers losing service. I'm a bit upset at Voom for selling off my personal information because I received phone calls from DirecTV, Dish...

Shawn, Do this to get NBC with your Voom OTA antennae: In the "Installation Wizard" menu within the Voom Setup screen choose "3. Aim Off-Air Antennae". From there type in 36 for the RF number and give the receiver a couple of seconds to find the station. You should see the bar reach at...

Phoenix RPacion, Rescanning my channelstoday, I get KTTU 18 (UPN) from Tucson, but that's it. What other startions are you getting? Jon

zapgod, Thanks a million for this fix! It worked when I stopped the scan on 36. Then, I went ahead and had the Voom box rescan the local channels again without stopping. It stopped looking for RF 37 and Channel 12 came in perfectly! I was just watching Jay Leno in HD tonight and laughing...

Quick question: When the installer was setting up my equipment last Saturday he used the "input" button on the Voom remote to change my output to "1080i DVI". Since I've programmed the remote to function with my TV, the input button now changes the setting only on my TV. Does anyone know...