Search results for query: *

Just wanted to post to say everything is resolved. I received the $50 credit this week after QA reviewed my sales call and the $224 credit for the free month of BI-500 is also showing up in my account online. Took a few calls to get the $50 credit, but all is well. The speeds are very consistent...

He didn't explain it that way, he did say that since I was getting BI-400 (which I would upgrade to BI-500 a few days after installation) that I wouldn't have to pay a $99 activation fee. He made it sound like that the $50 was also a promo at the time, just that you don't have to wait for a...

A different installer came to complete the grounding. It appears to be properly grounded now. Ground goes to a cold water pipe in the basement. He took pictures after he was done of the ground setup as well as of my modem with a piece of paper with my number on it. I called into Billing...

I called back several times after my post and finally got the installation place on the line. I requested I do not want the same guy coming back out, since you don't know if they would try damaging the property, and I want it done right since this should've never happened. We are scheduled for...

Hughes had the issue escalated. I was never called back by Hughes, and reached out to them on Monday. The latest was a work order was created, and sent back to the same installation company. Today I received a voicemail from the installation company saying that the installer needs to come out to...

Thanks for the replies! I contacted HughesNet Friday afternoon, and they created a case number for me. The rep said that someone from the post-install department will call me by Tuesday to have the issue resolved. I will post an update when I hear back from Hughes. Hopefully they will be able to...

This week I had HughesNet installed at my residence for backup for my home office. I received the business service, with the .98 dish and 2 watt radio. Overall I am pleased with the service as my backup ISP and it has met my expectations. I have a question about the install. The installer did...

Thanks for the info, Greg! I will probably get a plan that does 256k upload to have some extra headroom. I already bought my Dual WAN router, just finishing up research on what avenue to go for the 2nd ISP! :) The destination of the stream is a Shoutcast server at a bandwidth provider I use...

I've been with DirecTV since January 2000. They recently sent me a mailing giving me 3 free PPV movies.

Hi, I am looking for information from someone who is currently using the Business level HughesNet service. I am looking into getting HughesNet solely for backup. I know that I could get cable as backup, but am looking for something "off the grid" in case lines go out for an extended period of...