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  1. Z

    Upgrade to Genie?

    We have two HR21 boxes with (grandfathered) Whole-Home over Ethernet. An AM21 is connected to the Family Room box, allowing us to watch and record MHz WorldView, which is a sub-channel of our local PBS station. The Family Room box also has an external 2TB drive attached, currently about 50%...
  2. Z

    Most HD channels AWOL and ...

    We have two HR21 boxes. The following problems occur on both boxes: 1. Most of our HD channels have gone AWOL, but we still have some of the older ones, e.g., 501. 202 and 504 give the "searching for signal" message. 2. Some channels show the wrong programing. E.g., 511 (HBOL) actually shows...
  3. Z

    Protection Plan and several equipment failures

    Both of our HR21 boxes (leased) have lost their HDMI outputs, our AM21 (bought used on eBay) is no longer recognized, and *some* of our HD channels are missing on both boxes ("searching for signal"; the only channels mising are HD, but we still have some HD channels -- LNB failure?).. I've...