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yeah, now you can block the VODs for good. at the time i posted the OP, they would keep coming back on whenever the movie titles changed. Either way, i am no longer working with dish! best of luck to you killer, you might be one of those 10 percenters.

if you are bundled with windstream or frontier for your dish services you will not get playboy. they do not allow their customers to have any adult channels. Also your programming may be just "latino dos". You have to request "latino dos with playboy". no price between the packages, one just...

You really think that dish would give us internet access? nope. we dont have it at our work stations. and i would never log on from an internet kiosk in the break room either. its called cell phones dude.

a job that has nothing to do with television service or a call center. its a completely different field of work. i really do not want to post any details. thanks for the luck.

yeah, those higher ups are on here. nothing new. but they can try to piece every post i have together to figure out who i am, and they wont be able to prove a thing. so no worries. and satelliteguys has in their privacy statement that they will not release my IP unless legally required to by a...

i have been looking elsewhere, for quite some time and good news, i will be out very shortly. the place was great when i first started, many many years ago. but since a certain call center director took over it has gone to hell.

that smile disappears really quickly the moment we scan our id's/ finger prints and walk through the turnstands at the gestopo check in point.

i can personally vouch for the agents in the tulsa call center for being just as worthless. myself included. we are so throttled down on being able to provide customer service because it will actually take time and cost money. and charlie doesnt like that.

what really ticks me off is that dish management is aware of this, yet they do nothing to train employees how to protect customers from this. in many many phone calls i get with this issue the customer has a commitment on their old account that got cancelled and they are calling in once their...

the OP even said that someone had called and gotten the rec # from his housel0hold the other day. and dish has an official rep telling him to go ahead with this obvious fraud. hope mary gets a non negotialble for this one

btw, look at the phone number. its a 216 area code. and he says he is calling from california? its a flip job for sure.

mary, try working the phones and see what really goes on. the retailer/sales partner calls cust for sale, finds out cust already has dish. gets cust on phone to give them r00/r01 number. retailer/sp then calls dish, gives address, name, and verifies account with r00 pretending to be the...

sure it was even dish and not a retailer?

i like having the option to use both SD and HD when it comes to my DVR. an hd broadcast takes up over 6 times as much room on my harddrive as the standered definition version. that would limit my 722 to only 55 hours of recording period. right now i can record up to 350 hours if i did so only...

btw mcsuckdj, i have reported this to mysafeworkplace .

Originally Posted by tulsa agent it is a glitch. customers are getting charged and no reversal of it is allowed. any agent who reverses ppv charges may receive disciplinary action. we can gladly send you two free ppv movie coupons, but what customer would trust a free ppv coupon after getting...

if i told dish i was going to pay the bill, but i didnt because my hand had a glitch writing the check, then i guess they should understand the situation and give me a pass on the bill and understand it might take time to work the glitch outta my hand? probably not, they would cut your...

it is a glitch. customers are getting charged and no reversal of it is allowed. any agent who reverses ppv charges may receive disciplinary action. we can gladly send you two free ppv movie coupons, but what customer would trust a free ppv coupon after getting hosed? fool me once....

the torrent will be available within a couple hours of the airing. i will just download it and watch it that way. laptop has hdmi output, so its easy to watch on tv.

last the night the call center exploded about the time sons of anarchy was to start and aftewards when people realized their dvr didnt record it.

dish isnt a member of the BBB. they dropped membership over a year ago. so going to them does nothing.

ghpr13- you might be surprised that i quite often find myself sickened to be working at dish. i watch day after day as long time friends/employees are fired for bs reasons and other employees who do the same offense or much worse dont even get a write up. it sickens me to also have to tell...

until dish management changes, their will always be outsourced call centers. managements current approach to running state-side call centers forces turnover rates to be high. management treats dish employees in the same manner they treat their customers, and both customers and employees have...

turnover is not dealing with the customers. its dealing with management. they constantly play favorites among employees (giviing time off or excusing abesenses for one, but not the other), violate fmla regulations, and tel you half an hour before your shift is off that you have to stay longer...

thats where your wrong. many americans dont want the job. they start at 11.50 an hour here in tulsa and they cannot keep the place staffed.