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  1. K

    About done with Directv - any suggestions?

    So I just hung up and called back to get someone else. A very different experience. She confirmed that they are indeed aware the HR34s are garbage and are replacing them all with newer models. She took care of me and waived the $19.xx return charge too. Hopefully this is the improvement I'm...
  2. K

    HR 34 REPLACEMENT POLICY 01/22/16

    I think I got an illiterate CSR who read this memo as "HR34 is a non-fixable unit and it sucks to be anyone stuck with one". He won't send me a new one. He wants to charge me for an upgrade.
  3. K

    About done with Directv - any suggestions?

    I'm being told it's a known issue and they won't allow a free replacement. The person I'm speaking to doesn't inspire a lot of confidence. Is this a bad employee or does DirecTV really have a policy that they won't replace equipment that they know is bad?
  4. K

    About done with Directv - any suggestions?

    I've had continuous issues with my HR34 and every one they have sent to replace it. It freezes or slows down when changing channels, scrolling through the menu and it's often impossible to rewind or fast forward. If I try to direct dial a channel, it won't respond to the input and a few seconds...
  5. K

    Directv Technical Support

    I switched from Dish this summer and I'm having some issues. Tech support seems to be the robo voice making me go through every common issue before addressing any of my issues. I hope the forum might know a better way of calling in or could help me solve the problem without them. It looks like...
  6. K

    Switching to directv depends on install

    Thanks. How many cables need to come from the roof into the house? I had only one for the 722 on dish, do I need more now? The first installer managed to put the dish in a convenient place and route the cable in gutters and behind trim so you can't see it at all. I don't want to give that up...
  7. K

    Switching to directv depends on install

    I had Dish installed about 4 years ago but gave it up this winter to save costs with a cheap cable offer. My wife hates the new DVR (rightfully so) and almost everything about cable. She is trying to entice me to get satellite again and Sunday Ticket is the big carrot. There are a few things...
  8. K

    Why 'Willow Cricket' is expensive on Dish Network ?

    For something small but annoying like this I think a great option is to make it clear that the company isn't slipping anything past you, that you don't appreciate it and that a $5 cash grab is building ill will with you as a customer. And given that Dish Network has many, many subscribers I...
  9. K

    Losing HD Absolute. Any suggestions?

    Like others, I've been switched online but don't have any of the channels. I'll need to remember that when I get my bill. Is it too early to talk about DirecTV NFL Sunday Ticket promos?
  10. K

    New Timers recording old programs

    New records new episodes on their first broadcast date. The listing information actually says "new" for the episode when it is shown for the first time. All will record every episode from the show, new or rerun, but it will still skip episodes that are already on the DVR as duplicates...
  11. K

    Second Reciever in Garage?

    I don't have any of the specific answers you asked for (sorry) but the ones so far seem overly complicated. My neighbor has a pole mounted dish about 100' from his house, so this is basically working in reverse. You'd probably get a new dish to replace what you have now, connect the...
  12. K

    Upcoming Free Previews: HBO (Channels 303-305), NFL RedZone, and more!

    Am I missing something or is the Cooking channel just old Food Network shows? I was hoping for something aimed at more experienced cooks with fewer reality shows. By the way, am I right that as an Absolute subscriber I can't get Redzone after the preview without switching my programming?
  13. K

    Be careful what you wish for...

    I checked the pointer screen for signal strength this morning and the 3 signals were 50-60. The only issue I had was yesterday afternoon, otherwise it's been fine. I'm guessing the old western arc + 61.5 setup was higher from jimmerinwi's comment from another thread as I'm in WI too. I wish...
  14. K

    Be careful what you wish for...

    So it's back up now, though the weather doesn't look much different. Maybe the nasty stuff was just to the sse of me or I'm just over sensitive because of the change. The installer had said I had the best readings on those satellites he'd seen. I guess the proof will be evident in the DVR...
  15. K

    Be careful what you wish for...

    So, several people chimed in last week and helped me get an appointment to get rid of a two-dish setup in favor of a 1000.4 setup. It's been raining today and I'm not getting an ounce of reception. Even during a lull when it wasn't raining the progress meter didn't tick once. In the...
  16. K

    722 wifi?

    I use the Trendnet gaming adapter and a hub for my 722 and XBox 360. The gaming adapter is WIFI N - for "Nice and Fast" - so it works well. My only complaints are that this adds two more power cables and the hub runs a little warm for my comfort. The gaming adapter was $28 on sale. The hub...
  17. K

    Retailers Alert!!! How can beat this deal?

    I received my 722 free and ordered through a local retailer. I really liked the place and was excited to have a local place for TVs and accessories and someone knowledgeable about wiring things up. Unfortunately, another part of the install (unrelated to Dish) had a hiccup that wasn't a...
  18. K

    I am selling my house and moving into apartment.......what to do?

    Yup, I know it was a basic question. I asked it a couple weeks ago on the technical board, but I think it was too simple that no one bothered to reply. I didn't know where the actual ports were and what I could detach without ruining everything. Seeing him put it together on the ground...
  19. K

    I am selling my house and moving into apartment.......what to do?

    My dish upgrade was done today. Nice kid, but he was new and it took longer than installing both dishes the first time. The other thing I really want to do is use a diplexer to add an OTA signal to the line coming into the house. I knew how to wire it, but I didn't know how to access the...
  20. K

    I am selling my house and moving into apartment.......what to do?

    Well, that sure did the trick. Thanks for the golden ticket. Emailed back within a day with an appointment on Monday. Very nice.
  21. K

    I am selling my house and moving into apartment.......what to do?

    Not that I know of. I have Absolute with locals and nothing else. As suggested before, I asked the supervisor to get involved and got a resounding "no" from him as well. In the end they told me that I should contact my local retailer but that the retailer wouldn't be able to help me...
  22. K

    I am selling my house and moving into apartment.......what to do?

    Well, then I guess they have no excuse. Once the first CSR understood I didn't care about the SD locals she transferred me to another dept. to make it happen. I had to go through everything again with that person and now, apparently, the system won't let her even think about a single dish...
  23. K

    I am selling my house and moving into apartment.......what to do?

    The wing dish is what I'm trying to get rid of now. I agree about the HD, I think that was the CSR's thinking and why they were making it hard for me.
  24. K

    I am selling my house and moving into apartment.......what to do?

    So I got another very friendly CSR but at first got the same line. Apparently the block was that they didn't want me to have to miss out on my SD locals, which are on 110. I guess that makes sense because I have a 722 and that makes the SD versions valuable. Now that he agrees with me...
  25. K

    I am selling my house and moving into apartment.......what to do?

    Thanks to you both. I chatted with a CSR and explained everything I mentioned above. They told me there is no way to get my HD locals too with just one dish. Is there a term I don't know or anything that might help me? Thanks again.
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