Search results for query: *

Thanks for the info. Never thought I would have to climb up on my roof to discontinue my satellite service

OK, still trying to get this figured out. Can anyone tell me what a lnbf is? Mary Brady has told me if I ship the receivers, remotes, switch and lnbf to DISH they will zero my account out. I was not surprised to learn I would need to ship the receivers and remotes back (though when I changed...

Resolution, Resolver Revolver, and Re-educating To TomD - point made. To Scott G - thank you for revising the post title, obviously I have had a very positive interaction with Mary, how about "The Resolver Revolver"? - She is a great trouble shooter. To Cosmo-Kramer - again personal insults...

To IslandGuy43 - Obviously I had an attitude?- you know what they say about assuming? As I posted back to TomD, posters should not be subjected to personal attacks when using this site. Comments about a person's integrity, attitude, or demeanor are just that. To Mary Brady at Customer Service...

To DonD - I will definitely post back if there is any resolution to my problem, that is only fair, and as far as your pot meet kettle, if you make personal attacks on people posting as you did on mine with your comment about me BSing, you will seriously discourage posters that have any problems...

To TomD - ummm, you're calling some BS? There was no BS, facts are facts. Everyone else on here seems pretty professional, you might try following their lead. And it seems a shame that you should basically have to threaten to leave a company to get an upgrade, since as you stated in your...

Yeah, customer satisfaction is definitely not their strong suit. And no, they didn't even attempt to pursuade me to stay since I had already switched to Brighthouse and at that point already had the issue of the $48 overcharge for the HBO/Showtime "free" three month package, it was pretty clear...

Sorry, just a tad annoyed.

I e-mailed them on January 11th when I had Brighthouse installed, I called them on January 20th, February 10th and again today. Each time explaining in very clear English I was cancelling, today was the first time that they actually told me they would send the necessary shipping supplies...

Couldn't agree more with your title, DISH Network does suck, especially their customer service department.

Despite overcharges and lousy signal I completed my contract with DISH network. The problem came when trying to cancel service. After one e-mail and three phone calls I am still not sure my service has been cancelled and I am sitting here looking at two months bills since the initial time I...