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Find a Philly address as your service location and "move". Keep the billing to your current home address. Buy a digital antenna for your NY locals. Then you will get both.

FYI - they never asked for my 811. If they did I would have sent it. So, no I did not make a "stink" about it.

Are you guys talking about the company that uses Largo Communications as its business name with a Florida address? I set up with them a few years back and will need to call them with a few changes. The number I had was 954-234-2505. Are they still in business?

Epilogue - ceo@echostar.com gets things done. They agreed to credit back to Aug 08 when the overbilling started. So, they are making this right.

The weird thing is I owned the 811. I did not even buy it from Dish. Then a 211 arrives and they tell me to switch is out. They knew it was a replacement as I was on the phone with them when we disconnected the 811 and installed the 211. They never asked for it (811) back. I just put it in my...

Yes in my case autopay. Had a billing issue today and had to look at an online invoice. In my case, I did not even ask for the 211. It showed up one day with instructions to swap it out with the 811 as it would be obsolete. (MPEG4 change). I was on the phone doing the swap out with them and...

thx Iceberg

What is that email to get to high level customer support? I need to knock some sense into these people! I discovered today when they took out my 811 in July '08 and replaced with a 211 (MPEG 2 to MPEG 4) they have been billing me for the 811 as an extra receiver. So when I brought it to their...

I did what you are suggesting. I ordered an 811 from dishdepot and paid full retail (399). Then I found an installer out of the yellow pages who charged 175 and came to install one week after I called. I also upgraded to a DISH 500 as I've had my original system since 1998. I used my old dish to...