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Sounds, well, almost... You made some pretty valid points and IF I had heard any semblance of a rational reason, as you laid out, I would probably have been satisfied. Here's the rub: I'm in the insurance industry. Ground zero. An agent. If a customer is owed a refund, for any reason, it...

I disconnected service from D* on 2.5 They had been double billing us for several packages for months. We made a large payment prior to knowing this (I guess this is one argument against automatic withdrawal!). Then we couldn't get a fair (to me) deal with an upgrade to HDTV through...

Lurker here going to post mode! Thanks in advance for all the advice. I have a new install of an 811. The program guide keeps dropping off. I use the remote guide button and it brings up the "retrieving information" screen. The black bars along the bottom seem to stall about 95% of the...