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A DirecTV retentions rep just swore up and down to me that when watching live TV on a Joey you can't pause, FF, rewind without first recording the show and waiting 30-60 seconds for it to buffer. I was under the impression that you could simply press "pause" and immediately pause any live show...

I'm a current DirecTV customer. I have 2 TVs, each with an HR-22 connected. I currently use them both separately. I only recently found out about whole home DVR service. One of my HR-22s just died (hardware failure) and so now I'm looking at upgrading. I'm out of contract so I'm hoping that...