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The auto-hop feature is not working on prime time any time. It is not even prompting me if I want to use it either like it used to. The software version is S238 NACB. It updated a day or two ago.

I have problems with my eastern arc dish going out when it snows here. I am trying to find a retailer that sells and installs a dish heater. I tried the dish local retailer page no luck nobody sold or installed them. I live in Cincinnati Ohio. If I can't find anybody that does this I am looking...