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I replaced the node and that solved my problem. Thanks for all of the help.

The connections are all coax, dish to node and node to hoppers/joeys. The hoppers each have a internet connection, both are connected to my router by cat 6 cable.

Tried the reset as you described. It did not correct the problem.

The Joeys are linked to different hoppers. I have not tried the exact procedure that you describe. I will try that now. Thanks.

I have two Hoppers and two Joey's and the picture on both Joey's is freezing up anywhere from 5 seconds to 30 seconds or more. It does not matter if I am watching live TV or something recorded on the Hopper. Also, each Hopper is working fine watching live TV or something recorded on the...

Thanks for your quick responses Matt!! Great Job!!!!

I have had the 311 error message 3 times in the last 4 days and had to unplug and had the hopper reformat the hard drive. Needless to say all of my recorded programming was lost. Apparently will need to have the hopper unit replaced since this is a re-occuring problem. Will a DIRT team member...

Thanks to DIRT team member Mary B for taking care of me tonight. Got me hooked right up. Great job!!!

Can a DIRT team member PM me. I need to activate a new 211k receiver. Thanks.

I've been contacted by Matt (twice). Thanks!

Because when they installed my 2H + 2J system in my house they also took my 612 that is in my shop which is too far away from house to connect another Joey. I don't need a dvr out there only a tuner anyway.

If I buy one on my own can I contact you to get it activated?

I upgraded to a two hopper, two joey system over the weekend, but have a problem because of what I was told by the dish customer service on the phone when ordering. I have a detached shop with a separate dish and 612 receiver. The CS rep told me that the shop equipment (612 receiver) could...