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Thanks folks.....really appreciate the help. We just moved out to the country, upgraded our sets to HD, and satellite is the only game in town [internet as well as television].....given the problem in the install, just wanted to make sure things were done right. [Sherrman......it makes sense...

Thanks Kevin......appreciate all the education I can get :-)

Finally had success with second installer to get Joey to see the Hopper, but there's now a splitter in the line and I wonder if this is the best way to do it. Basically, on the install, the cabling looks like this (using the Dish HD outside dish)......Two cables enter the solo node outside the...