Search results for query: *

  1. I

    Why is Motors TV not on Dish?

    We simply do not have a contract in place with Motors TV to be able to broadcast their feed through our satellite system. I will be happy to submit a channel request on your behalf for Motors TV to our programming department so they can consider it in future negotiations.
  2. I

    Hopper 3 U341 Bug Report - External Hard Drive (EHD)

    Thank you for that information. I will get that forwarded to our receiver development group!
  3. I

    Another channel pack error?

    Hello Yragha, can you send me a link to where you are seeing this information?
  4. I

    Dish HD help

    Hello, can you send me a PM with your account number along with your 4 digit security code? I will be happy to give you more information about getting a 2nd receiver for your TV2.
  5. I

    Any DIRT team members online now?

    Hello Rob, how can we help you today?
  6. I

    Monday night football outage

    Hello TRG, Sling is currently experiencing issues with the services and are aware of the problem. They are trying to get the issue resolved. You can email Sling directly at support@sling.com or contact them on Facebook at www.facebook.com/sling.
  7. I

    Monday night CBS recording issues

    Hello, have you tried to delete the timer, then set it back up from scratch?
  8. I

    Receivers compatible with FlexPack

    The cheapest dual tuner HD DVR is the one that you currently have. Your receiver technically is compatible, however, the new Smartcard need to be installed for security reason. If you would like we can also ship a Smartcard to a different location for pick up as well, so you do not lose your...
  9. I

    Still haven't found...

    Hello, as HIFI has posted, you will only need to use one of those ports as the signal is stacked, the port should not matter.
  10. I

    Welcome Package Help

    We do not have any VIP311K model receivers. There is a 311K receiver and a VIP211K, I'm not sure which of those two you are referring to. The 311k is older and is being phased out as obsolete so in time it will need to be upgraded as it will no longer work. The VIP211K is still being used by...
  11. I

    3TB WD My Book with Hopper?

    DISH does not support external hard drives over 2TB, although in rare cases larger EHD may work, our software may not be able to take advantage of the larger size EHD. For the best experience possibly we recommend an EHD with a minimum capacity of 50GB and up to 2TB as previously posted.
  12. I

    Dish Anywhere on iOS10

    Hello beetle02, have you tried uninstalling the app and reinstalling yet?
  13. I

    Dish Anywhere not compatible with new mac OSSierra

    What is the current version of your browser and your operating system?
  14. I

    Long time user needs new equipment

    Your receiver is capable of viewing and recording HD content, you may just not have the proper LNB to get the HD Signal. The current model LNB that we use in your area is the "DPP 1000.2/4 WA Triple" which houses 3 orbital receptacles, needless to say you would need the corresponding 1000.2/4...
  15. I

    Can Remote turn off Hopper 3 and TV at same time?

    Hello, unfortunately there is no way to make the power button for the Hopper to simultaneously turn off the TV as well.
  16. I

    Dish Anywhere: Need to Authenticate

    What model receiver are you using navychop?
  17. I

    Hopper 3 not available

    Hello, we will soon be closing our offices for Forum support at 10pm Mountain Time, we will resume operations at 6am Mountain Time tomorrow morning. For immediate assistance you can reach one of our customer representatives by calling 1-800-333-3474. Or you can reach tomorrow during our regular...
  18. I

    Dish Facebook posts

    Unfortunately we do not have such integration with our system to be able to record something that was listed on a Facebook post. You can search for the show and record from the Dish anywhere app.
  19. I

    Dish 622, TV2 output grainy picture

    As other members have posted, this should not be happening and sounds like a defective piece of equipment. Can you send me a private message with your DISH account number along with your 4 digit PIN and we can look into getting this taken care of.