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Please excuse my ignorance, I am a newbie to this site, is the reply above from the actual DISH Network company? Please explain. I have already purchased a brand new VIP 722 unused on line, being shipped to me now. So if I "contact you" as you linked above, are you official DISH Network, or an...

I was not able to find the clear answer I need searching the Forum. I have a VIP 722 that failed. (I don't want to upgrade). If I replace it with the same model (new) VIP 722, is all I have to do is pull out the smart card from the failed receiver and put in new receiver? What will I have to...