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problem solved Thanks for your help. The module was not seated properly.

Thanks for your suggestions but I still can't access my ID# because (1) the sticker only gives the first 9 characters of the #, and (2) I cannot find any channel with a black screen - all blue or scrambled or in the clear and the setup button does nothing on any of them.

I bought a house with a mesh dish in the roof and a GI 350i receiver. I get some free channels down here in Puerto Rico but I want to subscribe. The problem is that I cannot find my unit ID. I follow the user guide instructions and press "setup" then "1" "1" on a scrambled channel but all that...