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Yes, I confirmed the LNB was replaced with the dish. Actually...the mornings are the hottest part of the day for the multiswitch location....it's mounted on the lower east wall of the house. As the sun tracks over the house, it winds up in the shade by the afternoon. We'll check the switch...

Would that not have been part of the dish replacement that he did the second visit? Thanks, Lynn

Background: Oval dish; 3 Tivos; multiswitch For the past month I am losing my satellite signal everyday. It affects all receivers and all channels. It goes out between 10:30 am-12:30. It stays off for as little as 30 minutes, or as much as 4 hours. Then it comes back on all by...

Well, so far I've tried at least 50 times over the past 3 days. But, I'm stubborn enough to keep on trying.

I don't think so. I did some troubleshooting with several different techs over a period of about 2 weeks. It was eventually escalated to a supervisor who decided I had a faulty unit and said they would send out a new one. But the new one turned out to be one of the Tivos.

Did you get it to work? I got the actual e-mail and I can get to the order page and complete all the steps. But when I get to the final page to submit the purchase, I get a system error message. Any ideas....anyone?

Can't get it to work Well, I got the e-mail offer, but I can't get it to work. I get all the way to the final page and then click "purchase", at which point I get a system error message. I called customer service and was told they can't take the order over the phone because it's a web only...

I have had a Directv Tivo (Philips 700 series) for a little over a year and love it. I just got the new Directv R15 in November and had nothing but problems....primarily to do with the series link function. Not only would it record repeats when it shouldn't, it was also skipping first run...

We're not the only ones... When I went into the FedEx office to ship back my DVR, the gal at the desk commented that she had been sending a lot of stuff back to Directv in the last week or so and wondered what was going on.

Update to equipment replacement Got my replacement DVR yesterday, and guess what???? They sent me one of the Tivos. I'm a happy camper. The R-15 is going back just as soon as they send me the return shipping label. Lynn

Just adding my bugs.... I got the new R15 the first week it was out and mine is full of bugs. The most irritating is that it is just not reliable. It will miss episodes of my series link (formerly known as season pass) programs randomly. If I look in the guide, all the episodes will be...