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Try this: dual > single mode, then hit swap, back to dual mode

You must have a UHF capable remote. If the remote is IR only, it will always be IR no matter what tab you place into it. What I did is exactly what RoyW is suggesting. It was a 6.3 IR/UHF remote.

I had the same issue with a recent customer's 622. Leaving the rec in single mode is the easiest solution. However, this customer wanted the ability to keep the 622 in dual mode. The rec is in a media closet so we must use UHF remotes for both TV1 and TV2 Tech support told me the same thing...

622 does do this also..... This is the fastest way but if you select OK (as in let the recording happen) the icon will be gone. If you still want to skip the recording, press the gray "DVR" button three times to access your schedule of recordings. Select the recording in question and select...

Never dealt with FTA before. Tuned an FTA dish for a customer back in june. Diplexed cable tv with FTA. Was working fine and suddenly lost sat signal. If the diplexers are removed the sat comes in. Tried replacing the diplexers with new ones but still have the same problem. I get cable but no...

Unfortuneately this is an issue with sony tvs, they do a poor job with SD. I have two customers with the 60" models and sd is atrocious. But I have a customer with a mitsubishi 65" dlp and it is stunning even for sd. His viewing distance is approx 8 ft much less than recommended for tv this size...

Did you go with AT200 or AT250? Either way doesn't sound close to being right unless there are some rebates involved. Fees for two 622's: DVR ADV w/AT200 $49.99 includes one DVR fee and locals Starz + HBO = $20 HD $20 2nd 622 DVR $5.98 Additional 622 receiver fee $6.00 2nd tuner...

masterdeals, did you peak your dish using 119 or 118.7? What kind of meter were you using? In the June 30 Facts Blast, DISH receommends peaking using 118.7 and that it will require a new sat meter for certain states: "Applied Instruments is introducing a new meter called Super Buddy. This...

I have had two customers who I installed a working phone line for. They kept getting the $4.99 AO screen and were charged the fee even though they had a phone connection. I had them run a phone test and then call CS. Both were able to get it reversed. Neither has called back so I am assuming...

I installed a 522 with a wireless phone jack for a customer 11 months ago. He gave me his cell phone as the home phone number on the account. I realized this when I added a 411 to his account two weeks ago. He double checked his bill. No problems.