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Ordered my 622 the day it was released on 1 February. The CSR told me the player would ship immediately and that I would receive it in 5 to 7 business days. The unit arrived on 3/20, 48 days later. The installer arrived on 3/28 and put up the new Dish 1000 and activated the player (he tried...

I know it's not the CSR's fault; they can only work with the information they're given by Dish. Still, I found one particular phrase really started to irritate me after hearing it repeatedly from every CSR I spoke with: "I apologize for the inconvenience, sir." Arrrrrrrrrrgh!

On 2/1/2006 I phoned DishNetwork Customer Service and ordered an upgrade to the new HD service and a HD dual-tuner DVR. The CSR told me that the DVR would ship immediately and would arrive in 5 to 7 days. I told him I had a dish pointed at 110/119 and one at 148 and asked if I'd need a new...

Cool. I live near San Francisco and subscribe to the locals, so I guess the EPG on the VIP-622 will work for my OTA channels, eh?

Wow, thanks LER. Great list. Looks like I really do need 61.5/129 if I want to see in HD. I may take mdonnelly's suggestion and point my 148 at one of the twins, at least until my install date. I'm planning on putting up an OTA antenna anyway, so I'll still get my HD locals. Will E*'s...

Thanks guys. I called back to Hindustan and re-scheduled the install that is included in the $299 upgrade. This morning the CSR offered me an 11 March install date. This afternoon the CSR said the earliest date is now 28 March. Oh well, as long as everything is in place before the World Cup...

Bummer. What channels are specific to 61.5/129? I mean, I only subscribed to DishHD Gold. Is it just the Premium channels that are on 61.5/129? If so, then maybe the CSR was technically correct that I would get all the HD I was subscribed to...

After spending 50 minutes on hold, I finally got through to Hindustan and placed my order. The CSR would only allow me to upgrade my SD DVR, but neither of the other two SD boxes. He said the HD DVR will arrive in 7 to 10 business days. I told the CSR I have dishes pointed at 110, 119, and...