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She said I would only qualify if I upgraded to the 811 and then rudely said that my 6000 was obsolete and wasn't even made anymore.

So, its only for people who are buying a receiver, and not for people who do not have and have never had the hd pak?

Any idea when soon will be now? I called today and couldn't get it. She asked if I had ever had the HD pak, I said no, and then she said it was only for new dish customers! The only deal was if I upgraded to an 811, I could get 1 year half price.

Oh no! I just read dirtyharry62's post on smart card replacement nightmare. :D

After 42 minutes on the phone, all they could tell me was to call back in a month. My channels were red at the end of last month, so I called tech service. They gave me the phone # for the smartcard people. Didn't have replacement smartcards (Y1), so they would send me new replacements (Y2)...