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Thanks everyone for the advice, you guys are a great help. I think one of the tools to help me succeed in this job with trouble calls is this forum because I am still kinda struggling with them, sometimes I have them figured out in 10 minutes and sometimes it takes over 2 hours and thats gotta...

I just have another newbie tech question. Got done early today and went on a TC pull ahead this evening, it was a repeat TC from a tech who went out there last saturday. All he did was change the ground block and connectors at the ground block and it worked when he left. Anyways I just...

Hey, tried a search but couldnt come up with the answer I am looking for. I have been a tech for only about 2 months and I am still having problems with trouble/service calls but it is getting better. I just had a question about a problem I ran into today, my FSM said he didnt know what the...