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My issue is resolved, albeit 2-3 weeks later than I would have liked. I received the code I paid for months ago, last week June 29th.

Consider this thread closed. I received the key code on the 29th of June - last Thursday. It took a few weeks..

Should people who never get what they purchased be file a class action law suite against TimeTrax and its management? A lawsuit against Timetrax from a group of very dissatisfied customers seems likely. Anyone want to discuss this? Its been weeks, and while Derek has said many times its being...

I wouldn't call it opposite. Similar though. The hardware arrived just fine. It appears to work too.. Although I can't say since the software from TimeTrax stops working every 15 minutes. The lights are on over there, but it feels like no one is at home. Does anyone know where I can get a...

I received a response the day I opened the ticket saying the issue would be forwarded to the sales department. No one from Sales has called or written. I guess my next step is to complain on a wider basis. Anyone have a suggestion on the places to file a formal complaint? I have the cool...

Thanks for the response. I did open a ticket back on the 11th, and received an immediate reply that the trouble was being handed over to their sales department to find out why I never received an activation code. So far, I've gotten nothing. I sent in the various email correspondance we had...

Hi all, I paid for the TimeTrax software and hardware directly from TimeTrax. I paid them with paypal and received the hardware and cables just fine. The same week, we packed up part of our place to open an office out of town. I set up he equipment last week. I checked my email from...