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  • WELCOME TO THE NEW SERVER!

    If you are seeing this you are on our new server WELCOME HOME!

    While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!

    Thank you for your patience and again WELCOME HOME!

    CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
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    TWC Service Tech Help

    type in 192.168.100.1 into your web browser. that will take you to the cable modem page. it sounds to me like you may have a signal related issue that time warner will be willing to send out a service tech to either fix the line or add an amplifier
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    The NFL Network gets agressive with TWC and other lame cable ops

    do you not watch tv, twc runs a commercial for nfl net so often, that it is almost annoying.
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    The NFL Network gets agressive with TWC and other lame cable ops

    TWC milwaukee is already advertising the nfl network, would you advertise a product that you thought you may not agree to and then have to tell your customers sorry, you can't have it. i will take that wager!
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    Digital Audio, 8300HD and Time Warner

    did they happen to change from the passport software to the aptiv software. it should say when you reboot the box on the first boot screen
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    Digital Audio, 8300HD and Time Warner

    is it working now?
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    basic/standard customers

    I hear about so may problems with converters, can we hear from some customers that dont have converters? since there are so many vendors suplpying convertors I would like to know about the best and worst. additionally I want to hear from those long term custemers who have not changed their...
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    The NFL Network gets agressive with TWC and other lame cable ops

    well, agreements are made before papers are signed. you must realize that when hands are sihaken in business, all that is left is signatures and paperwork, at least thats how i think it works. like i said, i know it is launching in milwaukee so i cannot vouch for other areas since it is...
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    The NFL Network gets agressive with TWC and other lame cable ops

    in HD probably not yet, should be at least 1 channel soon though since it is the vendor that has to broadcast in that format.
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    The NFL Network gets agressive with TWC and other lame cable ops

    the agreement is in the works and this fall, nfl will be on twc, at least in milwaukee
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    TWC Now In DFW,Texas (Big Disappointment So Far)

    TWC Milwaukee is going to the switched and simulcast this year. we are also launching a new navigator screen. as far as channel lineups are concerned, there are several legal hurdles to get over and about a million lines of parterships and redtape agreements. i believe comcast took over houston...
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    Road Runner/ Dishnetwork Frequencies

    RR runs at 33 mhz up and 711mhz downstream. why not run the TWC drop directly to the line for the rr. it probably isnt a good idea to go through the dish stuff because of compatability issues
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    The NFL Network gets agressive with TWC and other lame cable ops

    dude, you are so wrong! if it was about profits for the company, we could make just as much by charging you for all the games instead of negotiating to pay the nfl less. would you rather twc go ahead and pay what the nfl wants and it reflect in your bill or would you rather twc negotiate for a...
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    The NFL Network gets agressive with TWC and other lame cable ops

    read the following message from the TWC head honcho: From: Landel C. Hobbs, Chief Operating Officer Subject: We Want to Hear From You As many of you may know, Time Warner Cable is in difficult negotiations with the NFL Network to carry the channel on our cable systems throughout...
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    Help!

    have another tech come out, ask for his supervisors number and when you talk to the supervisor, ask him about putting your boxes on probation. that will enable the tech to see when the problem happensand to help find a solution. email me with any other questions you may have
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    The NFL Network gets agressive with TWC and other lame cable ops

    TWC is in negotiations with the NFL to provide this servicce to our customers. The problem is with the NFL. they are trying to charge for every game including ones that are already broadcast on your local stations. the nfl wants twc to pay for all games which will in turn force twc to charge...
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    More Than One Digital Cable Box

    Yes, we allow our customers to purchase thier own equipment, but we discourage it due to the fact that if something goes wrong with it, we won't support it since it is customer owned. that said, it is better just to pay the additional monthy fee per box so that we will fully support it. as for...
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    TWC Service Tech Help

    I am a TWC Install/Repair Tech 1. I just want to know all of the problems you all see so that at least in my region, I can make the majority of tthese horror stories go away. When I am in a better position of authority, I can help other regions, so help me to help you
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    Anyone know how to read diagnostic information from a cable box (signal quality)

    digiblur, what on earth is that setup? if i left a service call with something like that, i would lose my job. TWC policy is to homerun all lines to 1 splitter. the only exception to that rule is if it is literaly impossible to do such. cascading splitters could be the cause of all kinds of hsd...
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    Milwaukee HD locals

    hd locals in milwaukee are 504, 505, 506, 510, 512, 533, 541 at the basic hd package, premiums are extra
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    Any Cable Technician's here and who for?

    i am an I/R tech with TWC Milwaukee
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    Anyone know how to read diagnostic information from a cable box (signal quality)

    definately needs a service tech out there, might have a bad drop
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    Dayton, OH: Are SA8300 DVRs Redily Available?

    the 8300 and 8000 were in short supply due to the 3 free months of dvr service that TWC offered to lure in more all in one customers. we lterally had a waiting list for the equipment, but supplies should be back up now. you can call in and request the 8300 specifically. Tim
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