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    AT9 Install Help (in Baltimore)

    charper1 and posstefmikala... I am a complete idiot. Since I completed the alignment, I have been looking at the OTA local channels in my guide (mistakenly thinking these were my local HD channels)! This plus the fact that the pair of locals showing up for each station had different call...
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    AT9 Install Help (in Baltimore)

    She did in fact confirm that I was in the local HD area.
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    AT9 Install Help (in Baltimore)

    Thanks again charper1... I did call the Retention # (800-824-9081) and spoke with Bekka. She was baffled as well. Her only solution was to request a supervisor from MASTech to come out and take a look. We are now scheduled for next Friday (8/11). Also - she was able to confirm that...
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    AT9 Install Help (in Baltimore)

    charper1 - I did not use the online tool, but I did call DirecTV directly before ordering the upgraded dish. At the time, I was not even aware that I would need an upgraded dish to receive local HD content. They then routed me to installation services and setup my original appointment with...
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    AT9 Install Help (in Baltimore)

    Hi charper1 - thanks for the reply. Our zip is 21078. Our blank local HD channels are via DirecTV (not via an antenna). Yes, it appears as though they are the only ones we are not getting.
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    AT-9 install ... Baltimore

    I have just had an absolute nightmare of an experience with MASTech in the Baltimore area. I am guessing this is the company to whom posstefmikala is referring. They were out 2 times last week trying to install the new AT9 dish, with no success. The installer was an absolute moron, and his...
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    AT9 Install Help (in Baltimore)

    Hello all - I have been left to self-align our new AT9 dish. We had scheduled for a "professional" installer (MASTech) to do it, but after 2 fruitless attempts by them (very, very long story), I decided to have a go at it myself. I was convinced that they had not properly aligned the dish. We...