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Great, its nice to join a community like this. I will take your suggestion and leave the box off tonight, and hopefully get the update out of the way. Thanks

MY INSTALL: Called Voom about 10 days ago. I read the faq, and how you should call installer and keep up. I basically did nothing and expected them to do their job without me holding their hand. Everything worked like it was supposed to. I was scheduled from 10-1, and the guy showed up...