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Thanks for the help everyone. It seems like he forgot to call and activate and started to tinker around by re-aiming the satellite before calling them. Now it's working. This is his first time installing a VOOM system, although he said he's been doing DirecTV installs for years now. He just took...

After reading the forum, I decided that VOOM was worth a shot -- to me there really is no alternative to receive the same kind of programming. Right now the installer is at my house. He has been here for about 3 hours now. We had gotten the signal level steady at 54 and bolted down the...