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  • Users: jayiw
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  1. J

    Random DVR Recordings from 2016 Came Back

    I noticed the oddest thing on my DVR this morning. Some random DVR recordings came back from May 2016. They are marked as new but the progress bar shows them as watched and yes we definitely watched them at the time. They have long since been deleted 8 years ago but here they are out of nowhere...
  2. J

    DISH Hacked - Websites are BACK ONLINE!

    FYI: Dish now has a payment portal. Just go to mydish.com and click "make a payment".
  3. J

    DISH Hacked - Websites are BACK ONLINE!

    Were you able to just have them process your payment from the card on file or did you have to provide them with card info? Thanks!
  4. J

    DISH Hacked - Websites are BACK ONLINE!

    USPS.com is up for me but that ALWAYS happens with USPS.com, nothing new there. On another note, still the Dish website shows only the down message, the app gives a website error but On Demand seems to be working.
  5. J

    DISH Hacked - Websites are BACK ONLINE!

    From a reply on their FB community page: "We apologize for any disruptions you may be having. We are experiencing an internal system issue and our teams are working hard to restore systems as soon as possible. Thank you for your patience. - Katy C." That was from an hour ago. Still down on all...
  6. J

    DISH Hacked - Websites are BACK ONLINE!

    That makes no sense though. a) How can they get into a chat when their system and internet is down, and b) why would they no inform customers prior of an update being done and/or at least post something on social media sites? Someone in charge should be able to do that via their home internet...
  7. J

    DISH Hacked - Websites are BACK ONLINE!

    Yep and I still cannot figure out why Dish debited me for payment when I never made a payment and don't have autopay set up then reversed it today. Something doesn't smell right at all.
  8. J

    DISH Hacked - Websites are BACK ONLINE!

    "Dish Loses 268,000 Pay TV Subscribers in Fourth Quarter" should now read "Dish Loses Dish in First Quarter"
  9. J

    DISH Hacked - Websites are BACK ONLINE!

    I noticed today via my bank that I was charged for my bill on the 21st and it was reversed today. I did not make a payment nor do I have autopay set up so I figured I would go to the mydish website to check and see what it going on and the website does not work. I tried calling and that is down...
  10. J

    Dish Retention No Longer Offering A Discount

    Maybe I just got the wrong rep or they just don't care for my business because this guy was basically saying "oh well, nice knowing you" lol. I will give it another shot tomorrow. It's their last chance though. I just don't have the time to waste. Many years ago, probably 20 years ago at least I...
  11. J

    Dish Retention No Longer Offering A Discount

    I just called (888) 496-1260 and only offered a $20 something discount with a 2 year deal. Been a customer for probably 15 years or so, maybe longer. I pay on time. My total comes to $161 and change. I have Top 250/Locals/Epix Package/(1) Hopper 3 & (1) 4k Joey. My Hopper 3 has been on the fritz...
  12. J

    4k Insufficient Bandwidth?

    I never noticed any really fast speeds streaming with the hopper, most I would get wireless would be Mbps in the 80's. That is very slow for a gig connection which normally does wireless between 500/600 Mbps with just about everything else close to the router.
  13. J

    4k Insufficient Bandwidth?

    No it is using wireless.
  14. J

    4k Insufficient Bandwidth?

    I triend it again just now and it seems to be working but it does still show very slow downloading. The movie stream download is around 45mbps to 65.
  15. J

    4k Insufficient Bandwidth?

    For some reason suddenly I cannot stream 4k On Demand through my Hopper 3. I have a Fios gigabyte connection and I am connected wirelessly on the 5g network on my router. I am getting around 600mpbs down and 500mbps up on my phone and laptop. For some reason it shows only 28mbps when I test the...
  16. J

    Hopper 3 Software Version H315 Updated 2/16/2022

    This must be why I am having issues with my 4k Joey... no guide info showed, just empty space. Apps did not work with a pop-up saying that they are "fixing it, no need to worry". Everything loaded really slow. No artwork for on demand icons,, just text. Hopper is working fine. I reset the joey...
  17. J

    Attn Dish Support: BAD CS EXPERIENCE/Need OTA

    Thanks I will definitely do that tomorrow after I get the FIOS TV pricing to see exactly what it is to add it to my current FIOS plan before I call. I doubt they can come even remotely close but I'll give it a sh*t and let everyone know. Much appreciated!
  18. J

    Attn Dish Support: BAD CS EXPERIENCE/Need OTA

    It's fine that I initially waited the 30+ minutes that they were swamped with calls, I understand which is why I waited, but I had to wait 3 of those 30+ minutes because they kept passing me off for some unknown reason. I was not aggressive or demanding or anything like that. I was very nice but...
  19. J

    Attn Dish Support: BAD CS EXPERIENCE/Need OTA

    That's what I was told as well when I first called yesterday. They said it was not available for me as I could not get all of the stations. This is BS because I can and did but only from a roof antenna. I know this because I already had it from when they first installed it with the original Dish...
  20. J

    Attn Dish Support: BAD CS EXPERIENCE/Need OTA

    Thank you but they wasted enough of my time already just to be treated badly. Almost 2 hours. If anyone at Dish wants to contact me they can feel free. I left a facebook post as well. They can message me if they care. At this point I really do not care, I can get Fios TV added to my existing...
  21. J

    Free 54.1 Remote With Google Assistant

    Been a customer for ages, pay on time every time. Never got this offer. Not that it matters now anyway.
  22. J

    Attn Dish Support: BAD CS EXPERIENCE/Need OTA

    I've been a customer for many, many years and I get treated like crap. Terrible customer service. Called to see if they can re-hook up my outside Antenna that DISH disconnected on the last upgrade I have a couple of years ago. And they want to charge me $95 for something that they did, and that...
  23. J

    New Software Coming Tonight

    Weird mine stop talking, only shows visual results now. UPDATE: So weird, it talks on SD channels and not on HD channels. Maybe something to do with Dolby sound?
  24. J

    Latest Update Broke 5Ghz Wifi or Broken Hopper?

    It may still but when unplugged and plugged back in does it still show both? Thank you!
  25. J

    Latest Update Broke 5Ghz Wifi or Broken Hopper?

    So I got the latest software update (the one with Google Assistant built in) this morning, everything was working fine. We had a bad storm which knocked our power for a few minutes and when everything came back online the Hopper would no longer connect to my router. I did the connection reset...