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    Going to work for Directv

    Some are set up for speed and others because the issue is fixed via inputs from the remote and does not require the need for a svc to do the same thing. Unfortunately the game is to get off the phone to get to the next person in line. This is a Industry wide practice. It cost money to keep...
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    Going to work for Directv

    That will be a challenge as directv is very script oriented. If your not in case and you go outside of script it can hurt your QA. Even if it gets the customers issue fixed. Even case can not go outside script until the entire script has been done and in order.
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    Going to work for Directv

    I left directv a owned and operated call center after 6 years. Convergence and other companies outside of owned an oped are a lot harder on people. Things got so bad its not about fixing the issue anymore. You must follow script. If you miss a step (and it has to be done in order on as the...
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    New HD Channels 11-14

    Possible we might see: CMT HD MTV HD VH1 HD Nickelodeon HD Spike HD Anyone Else hear this?
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    Got a download "upgrade"... HD-DVR erased

    I had the same thing happen on my first hr20. Something told me to reset the receiver and guess what they were back in the playlist
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    HD Launch 10-15-07?

    Anyone hearing that this weeks launch will happen monday and not wensday? If So GO DTV :)
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    Mhd 10-4-07

    Anyone hear anything about MHD launching tomorrow 10-4-07?
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    hr20 and external hard drive?

    Is it possible to connect my 750 gig hard drive to the hr20 and transfer my stuff to that...reason why is my hr20 is starting to freeze up and is being replaced.
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    Just great....HR20 starts to wigg out

    Not 2 months old. Started with tuner 1 and 2 showing different signals, while r-15 hooked to the same cables showed the same signal around 87-90% Jump today i started getting 771(SFSS) on tuner 1-2 great:mad:. So i look at signal strength 88% WTF check cables swap cables reset. start to get...
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    NFL-HD...Ch 9300 NOW

    hmmm one thing in notice right away.....box shows NHL..lol I know this is a test channel.
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    NFL-HD...Ch 9300 NOW

    All i can say is freakin amazing clarity. I will pull up some video later of screen shots
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    What we are hearing...

    i just got home so i know i cought the tail end of it.
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    What we are hearing...

    Ok.... Please do not bash me this is what i saw and thought. ( yes i know it is a test) HGHD looked like crap was in 4:3 Now DISCHD looked good but could have been better. PQ looked less than what is shown now on other hd channels. Also there was about 1.5-2" of black bars on the side of the...
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    An Update

    I have a feeling we might not see anything till the END of september like last week to the last day :(
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    An Update

    heh i jsut right now got a call from dtv saying that they are very close to launching new hd channels. Needed to make sure i had a bband. ( voice system )
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    An Update

    AHAHAHA I jsut got a call from DTV saying that they are very close to launching up to 70 HD channels then it went to we show you dont have a BBC. Yet i do.
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    An Update

    I called to day someone in the tech department told me they will still roll out today :-/ O well I got blu-ray and planet earth and blockbuster blu-ray rentals to hold me back :)
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    103°B Am i screwd? / Directv New HD Stuff

    Ok so the other day i was seeing anything between 50-80's....Now this? Weather is clear as a bell if i do any other test im in the low mid 90s This is on an HR20-100.
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    DirecTV 10 Signal Reading Thread(Transponders are Hot!)

    New guy here.... Getting signal on transponders but they are very high 50s on some some are 60's then a few 70s and 1 or 2 80's. On other sats i see 89-95 signals. So here is the question 771 or not when live. PS. Hr-20-100