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Are companies like this, directly responsible to Dish to make customers happy? Seems like a situation where the company is in conjuction with the apartment complex and someone is getting a kickback on the side. It stinks...and the rates are higher than what Dish offers on their site.

Thanks navychop. I was under the assumption (I take respondsibility for that) that I had to accept what equipment they offere to fulfill my needs. I get the feeling that I am being railroaded with bs service and old equipment. I get the sense from you that this is the case. Yes?

Thanks KAB. Are you always this helpful? I am new to the forum and have never been faced with this situation, can you be a little more specific and less of a AH? I stated that I am with a new provider. They provide me with the equipment that is sub-standard, in my opinion. I know what the...

I just recently moved into an apartment complex that has a contract with a Dish Network Provider. (not happy to find that I have no choice) I requested a couple of single tuner HD receivers and a DVR. I got the 2 receivers (VIP 211's) and the DVR (external hard drive). I am a guy that is used...