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Just to follow up, my installer came out yesterday on short notice to replace the HD21-700. He brought two "just in case". Believe it or not, both of those units were bad as well! It appears the hard drives have failed. Snce my installer is an independent, he likely received a bad 'batch' of...

My HR21-700 was installed on 11/14. The first one failed during installation, so he installed another. That one worked...until last night. The picture froze (not a DVR recording, just regular viewing). Nothing could get it to power down. Finally I pulled the power cable, waited a minute, and...

Having read numerous posts about this subject, it appears that you remove the external drive and re-boot the DVR. Then the DVR's hard drive becomes 'active' again and any recordings stored on that drive will still be there. The real 'trick' is figuring out how to use the external hard drive on...

Following up on this thread, is the key to moving an external drive from one DVR to another the Smart Card (or whatever it is called)? If that is the case, couldn't you move the card to another machine, thus allowing the external drive to be recognized? Frankly, this is a feature that DISH...