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    Harmonic Encoder Improvements? (Feedback Need it)

    I actaully stated this in another thread, before this was created. Starting last night, I had been switching through channels and stumbled on a commerical that seemed HD. I then realized it was on WE. I have also looked at the SD channels tonight and it's hard to give a cut and dry answer, but I...
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    All SD & HD Channels moved to Harmonic Encoder

    Would this upgrade have occured last night? I was flipping channels and stopped at one, thinking this looks like HD, what's on? It was a commercial, not Voom or HD related and it ended up being the WE channel. I would swear it was HD like quality..maybe my eyes? Would the improvements be that...
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    I've been getting a weird result...

    It happens to me also, but I noticed this with 7.33, not just the lastest version. It happens quite often.
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    New Software version 7.37

    The last problem you mentioned started with 7.33 for me.
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    Outage/Installs Inc. to the rescue

    Well, I have been pretty fortunate that I have had everything go smooth with my setup and service. All questions or issues were resolved in a prompt manner. I hope more Voom and Installs Inc. associates read these forums. It can only educate them more on what to improve on or what they are doing...
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    Outage/Installs Inc. to the rescue

    Hi All, Well, unlike a lot of the Install Inc. posts that are negative, I'd like to add a good post for them. I realized on Thursday, that I had lost my signal completely and figure it must have occurred Tuesday or Wednesday, since we had some bad weather in California. I assumed , along...
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    Anyone looking at Rainbow2 yet?

    Now is Rainbow 2 just hosting certain channels or all the same channels? If it is higher in the horizon, wouldn't most all of us want to have our dishes pointed to it? I think most of the issues that people have with fade or obstructions , is the fact that the dish has to be pointed almost...
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    Possible VOOM new encoders

    I have to agree with Voom sharing their testing to their customers and more so for us that are more techical and into this type of stuff. Now only if we had more direct contact on other testing, even if it was just a little information on things like the PVR. Not to get off the subject.. it...
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    West coast voomers, do you have rain fade?

    Same here.. a couple seconds of pixelation and it held in there. I didn't watch it the whole night, but up until around midnight. I looked at the signal, once I realized it was raining and it was staying about 85 at the time. It's hard to say if it is ok now, but so far so good.
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    West coast voomers, do you have rain fade?

    Hey tdillon, I had the same guy come out as you for the 24" install....he had mentioned you and I said..oh yeah, that is tdillon.. his jaw dropped...lol. He was shocked that we all talk about each other and we are so into it. So, was this guy good and seem knowledgable? He seemed nice. I guess...
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    West coast voomers, do you have rain fade?

    Hey there, I hopefully will have mine installed on Saturday. Cross fingers that they actually have the dish to install and not just come out to say it's ok to order it. Let us know Tdillon, if there is any fade tomorrow.. I think there is supposed to be some rain.
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    West coast voomers, do you have rain fade?

    Just put in a call to Voom and have an appt. on Nov. 6 to see if a 24" dish should be installed. I don't think it's a matter of if it should, but that it must, if that is what will fix the rain fade problem. I hope that the equipment will be in hand and will be installed that day.
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    West coast voomers, do you have rain fade?

    First rain fade/outage Well, I had my first rain fade. It was completely out , which seems unexceptable and I know I am not the only one that has expressed this. I can't imagine that I will tolerate much more of this, especially since the west coast looks to be in for a wet Fall and Winter. I...
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    CA - La Verne-Upland-Covina-San Dimas

    local OTA and Source broadcasting This was posted by me in the Help Desk area, just seeing if putting it in here will get some ideas..: Hi All, I live in the LA area, but have a standard question. I receive an average strength in the high 80's for OTA. I seem to have little to NO...
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    OTA signal strength / Source power?

    Hi All, I live in the LA area, but have a standard question. I receive an average strength in the high 80's for OTA. I seem to have little to NO blackouts or pixelation on all my major network stations except for channel 11 (Fox). Why would all other channels come in clear, but not 11? Aren't...
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    Rain/Cloud Fade requires 7.0B Software?

    This is my first rain or even full overcast day in the L.A. area since having Voom. I have flipped between OTA and satellite and haven't seen any drop outs or pixelation. Everything looks as good as any other day for me. I am not sure that the "rain fade" isn't just a matter of a bad...
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    Why are the 2004 Olympics so boring?

    I got this from E* newsletter today... this would have been cool to see, if I still had them. Looks like they stepped up to the plate for their customers on this one. "Don't miss a minute of exciting Olympic action. View NBC's expansive Olympic line-up through DISH Network's special...
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    CBS-HD: Golf : PGA Championship, Final Round 2pm EST

    I watched some of this yesterday and starting watching it today... is it just me or is there only a few HD camera televising this and the other camera view are SD? I was expecting to see this in all HD, but it will go from one shot being pure and another being blurred with different strobing...
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    OTA Issues and New Software 6.20 Download Tonight!

    Nice. I am only a week into my service and have read through the posts and it seems the 6.10 update was a long time coming. The fact it has only been around 2-3 weeks since 6.10 and there is another update, that is a good sign in my eyes that they are actively working on fixes and confident on...
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    CA - La Verne-Upland-Covina-San Dimas

    Installed on 8/7 Well, all is installed and pretty happy so far. I had a bad LNB, that caused alot of troubleshooting to delay the install, but they figured it out in the end. So far I am just feeling it out still. I do wonder though if channel 11 is coming in clear for you? It seems that it...
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    CA - La Verne-Upland-Covina-San Dimas

    Ya, I do have an ATSC tuner in my tv. I will give the voom tuner a chance, since it has the program guide, but know that I have an alternative. So do you think with all the negativity in the forum, install problems, questions of Vooms future, customer service.... that you'd change your mind if...
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    CA - La Verne-Upland-Covina-San Dimas

    I think I meant KCET also. Seems to have a nice picture either way. Well, I figure it can't be any worse to have the Voom provided antenna. I suppose worst case scenario, I can always plug my inside antenna back in or plug the ouside one straight into my tv tuner and see if the potential issues...
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    CA - La Verne-Upland-Covina-San Dimas

    Good to know. I didn't realize there were that many OTA channels to pick up. I am getting about half that with an inside antenna. I am really only concerned about the local channels and I do find KOCE-HD to be pretty nice. Is there any of the major locals that don't come in good?