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Third installer is coming Wednesday. He said he looked at it and it would work? We'll see...

Thanks all. The roof is steep (greater than 45 deg and two stories). An antenna guy put up an antenna with a climbing rope and tied off, so it can be done. Not sure about the weight and wind load of a big dish up on the peak of the roof? Guess I'll try a local installer from the phone book and...

Location is Southern Illinois 62903. The lot is heavily wooded, so it does not surprise me. My frustration is more that one installer says it will work and has me cut down a tree. Second one says no way. This doesn't do much for customer service. How does one find the "best installer" in the...

So I signed up for DirecTV and the first installer came out on Friday. Scouted my very wooded lot (with his little sextant device) and came up with one place where he advised if I cut down one tree, he'd be able to make it work. Rescheduled for Monday. I cut the tree down and a different...

I think Joe Diamond's version is probably closest to what is happening with my original post. The guy seemed intent to make it work. We walked all over the property and he stayed for 90 minutes. It did not seem like he wanted to leave without success, but he knew they would follow up and "ding"...

Installer came by today. He was very helpful and ultimately we came to some resolution on where to install, but I was surprised to learn the following: 1. Can't install anywhere on the roof if it is ABOVE a living area. Extended from an overhang is fine or over the garage, etc. 2. Can't install...

So I am getting installed tomorrow and my market does not have the full compliment of HD locals (no PBS or IND or mutli-cast). I can't seem to get the Direct Phone folks to confirm whether the installer will or will not have the AM21 on the truck and even if he does, whether it is free. The CSR...