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i did try left for 10 hrs in stand by mode didnt work need to put in wizard mode back so will go over again do u know how to doit?

no software for joey factory s056 resets or factory setting no help standby mode no help have to put him back to wizard mode dont remember how to doit

Did hopper2000 install rcvr skip wizard didnt download software was running on factory s056 no joey software . Had thet happen before call csr guide me how to put hopper in a wizard mode back to re download evrything again .forgot how to doit ? I kow how to put joeys in thtat mode . standby mode...