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  1. R

    Hopper issues since software update S419 NACB

    Yeah, upgrades to an old pc are often not good. The difference is.....I decide not to upgrade my old pc's and have also declined an upgrade on my Apple AirPort Extreme which doesn't work. It was simple. Just roll back the update and go on with your day. The Hopper is different. You get the...
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    Hopper issues since software update S419 NACB

    Since our last software upgrade (S419 NACB) we have been having a number of problems. Our Hopper installed 3/12 has been extremely slow and freezes often. Intermittently, it can take 10 seconds to change channels. Pressing the apps button freezes the unit completely. Downloading on demand...
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    DISH may lose WBNS Channel 10 in Columbus, Ohio

    So, what are the options as a subscriber. Im only about 4 months into my 24 month commitment. I feel Dish is not living up to their end of the contract. I too, live in the Columbus, Ohio area. 10 TV is off today. Big 10 is temporary, and of course AMC. These channels and Dish say to email and/or...
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    Hopper Causing internet connection issues with router?

    I don't know if the Hopper has caused other issues, but we are now into week 3 of a lot of Internet connectivity and speed issues that we did not have prior to the Hopper connection. Our ISP has been out twice and cannot seem to find a problem. We have disconnected the Hopper and it is better...
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    Hopper Causing internet connection issues with router?

    After the initial switching on/off with it on a separate network, it smoothed out has been stable for the past few days. Our conclusion: security cannot be on for the Hopper. It has to be on an unsecured network to have internet or it causes problems. Once it was off our primary network, the...
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    Hopper Causing internet connection issues with router?

    A little more information: This is all my secretary's (wife) department. Yesterday she decided to create a separate network. She set our router back to factory defaults. Manually input all the IP's of everything. Set the Hopper up by itself on the separate network with no security. The result...
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    Hopper Causing internet connection issues with router?

    Nextgenaccess in Delaware, Ohio is the ISP. I don't understand it well enough to explain and they don't give enough information to understand it either. They call it wireless broadband Internet. We have a small dish style antenna ( it's not satellite) on our roof top which receives the signal...
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    Hopper Causing internet connection issues with router?

    We've been through a number of routers and finally after several years of other issues, we have an Apple Airport extreme which actually works very well. There are 10 other IP's in play in this network that all work fine. The previously connected Direct TV recover worked fine as well. If it's a...
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    Hopper Causing internet connection issues with router?

    Would an HIC be of any help with this system since this isn't working? The tech that was here today said he has not installed an HIC yet, but he said there are problems with it too.He didn't seem to know whether that would help.
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    Hopper Causing internet connection issues with router?

    Tech came today to check this issue. He installed a wireless USB dongle. There was no improvement. Still toggles internet on/off. He then called in and talked with the trainer for the Hopper system. After a 10 minute conversation, they decided to replace the Hopper. After the new Hopper install...
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    Hopper Causing internet connection issues with router?

    I'm really wondering about the Hopper. We've had a number of things not actually be there as the manual shows. I just had this happen again......there is no resume for a recorded show that we started to watch and then stopped. The start/ resume is just not there. This has happened multiple...
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    Hopper Causing internet connection issues with router?

    Okay, tried that. Assigned a different ip never used and manually input the MAC address. Connection failed within 15 seconds. Same thing.....toggles connected/ not connected. I think we're down to waiting for a service call. I'm now convinced it may be a bad Hopper.
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    Hopper Causing internet connection issues with router?

    Talked with Apple support. They asked if the Hopper is considered a router itself. I told him I don't think so, but I'm not certain. He said if it is a router, it needs to be connected completely different and have a different set up. If it's not a router, then the Hopper is bad. He said the...
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    Hopper Causing internet connection issues with router?

    The Apple AirPort Extreme has the capability to easily see the ip addresses for every device. The Hopper is choosing the ip that was being used by the DirectTV DVR which is now disconnected. We tried disconnecting the Hopper Ethernet and then reconnecting which resulted in it changing ip's...
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    Hopper Causing internet connection issues with router?

    More mis- information from me: I must have been confused about the settings from "wired"to " wifi". I connected the Direct TV DVR back with the same Ethernet cable and checked the settings there. The settings appear to be the same as the Hopper settings. The Direct TV DVR connection works fine...
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    Hopper Causing internet connection issues with router?

    I realize the light on doesn't mean it's working, but the fact that it is actually working when it cycles to " connected" does mean its capable of working at least intermittently. A couple of things I notice from the network connection status page: it has taken the ip address from another...
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    Hopper Causing internet connection issues with router?

    I don't know if they charge for it. I don't think the service call is going to help because I think it's either a compatibility issue with the Apple AirPort Extreme router or the software. I'm 99% sure the hardware is fine and 100% sure it's not the Ethernet cable or ports. I have tested all...
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    Hopper Causing internet connection issues with router?

    I have tried another cable and both top and bottom ports on the Hopper. I do not have an HIC. Dish has scheduled a service call, but it's 5 days away and I have no confidence that there is a hardware issue. Based on my limited knowledge of our network settings, I think there may be an issue with...
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    Hopper Causing internet connection issues with router?

    Okay, sorry for the mis information. This is an Ethernet hard wire network connection for the Hopper. The same ethernet hard wire works properly with a direct tv dvr, and 4 different laptops we tried today. All Ethernet and wifi connections work properly until the Hopper is connected. When the...
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    Hopper Causing internet connection issues with router?

    No, we are not downloading anything. The fact that the internet is off almost the entire time it's connected to the Hopper prohibits downloading.
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    Hopper Causing internet connection issues with router?

    Hello, We had a new system installed yesterday. 1 Hopper, 2 Joeys, 1 Sling. Everything seemed fine except we were having internet connection issues with speed and connectivity after the install. After a couple of support calls to Dish and our ISP, we now know it is a problem with the Hopper in...
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    Hopper in RV?

    Thanks. In order to keep myself out of trouble, I'm going to recommend not switching the RV over to a Hopper. It sounds like it may not work well and I cannot do something like this unless I'm certain. I'll stay tuned in to see how it progresses as more info is available. Again thanks for all...
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    Hopper in RV?

    So then......will a Hopper work with this domed KVH to watch one channel at a time in HD?
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    Hopper in RV?

    Thank you. I think this will change their mind. They went with the KVH R6 DX specifically for tracking and Dish HD. Their previous set up was a non tracking King Dome that came installed on the RV and Direct TV which (as you know) is SD only. I think they should stay with the VIP receiver.
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    Hopper in RV?

    I do not know the answer to that. The dish is a KVH R6DX. Here is a link. It does say that it is compatible with the current VIP 211 k which is the receiver we installed that was provided by KVH. DISH Network HDTV Service