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zip code is 47711 She said she thought it was caused by new firmware which I strongly disagreed with since It hasn't worked since March. I assume she was out of options so that's what she did to get me off the phone.

I have a antenna direct DB4 mounted in the attic because when it was outside I would overdrive the signal. A couple of my OTA channels I can get by putting a foot long piece of copper wire in the antenna jack on my TV. I'm approx 4 miles from my nearest tower 30 from the farthest. two towers are...

I didn't ask for it. That was her solution. I agree totally that it is not a software bug or issue. I guess my final hope was that if she files the feature request form that it would get my situation escalated to a higher level. Does anyone know if the AM21 is covered by the 1 yr warranty?

AM21 shows as installed in the menus. Edit channels is grayed out. In system info shows 2 OTA tuners avail for recording. But OTA channels added to guide is NONE. When it stopped working the channels were still listed in the guide but couldn't be tuned to like there wasn't a signal. After I did...

I tried to contact D* about my ongoing issue with my AM21N not working after going through the automated tech support BS (huge joke) I finally got an operator. Once I explained my problem with missing OTA channels on my HR34 guide I had multiple extended periods of silence on the other end. She...

Only 1 receiver since I have 3 clients checked signal strength even the hard to pull in on is showing about 70%. I don't have a splitter. Only one feed to the AM21

Zip code is 47711. There is only one channel that I had trouble with 25.1 which is rf channel 7 I am using a UHF antenna so it falls out of range. It isn't a signal problem because I can stick a paper clip in the antenna jack on my tv and receive a few channels. I guess I need to call CS and see...

Tried the double red button reboot didn't work. I also tried to move the USB to the front port with no luck. I think it sees the AM21 tuner because the its letting me do the antenna setup. But the edit channels list button is grayed out.

Anyone else having issues with this firmware release and am21n? I no longer have OTA channels . Everytime I tune to one of them I would get 792 error so I reset the antenna settings and rescaned and now i have nothing all ota channels are gone from guide. i received 067E on 3-19. I first noticed...

Sorry actually would be 1 HR34 and 3 C31's for a total of 4 locations. Will D* give me any trouble trying to order the AM21 OTA Tuner since it is not officially supported on the HR34? I appreciate all the help and input.

I know this is a matter of personal opinion. Will I kick myself for getting the genie/c31 system installed? I dont mind minor glitches, but I do like my tv to work when I turn it on.

I think I have decided to switch from Dish to Directv. I am wondering what my best deal would be on the following: Genie 4 C31's Choice Xtra Can I combine AAA and Referral discount are there any additional discount I am missing or is this the way to go? Thanks, Bryan