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I think this is great news. If BB gets more money, maybe they can afford more than one copy of each DVD. I have had some form of "high demand" for weeks now. Another $20 bucks from everyone might move me up to 3 rentals a year.

I had Blockbuster for years. I can honestly say that when Dish took over, it was the biggest drop in service I have ever experienced. I do not know if they just got swamped by new customers, my dvds come from some other location or they dont realize they need more than one copy of a dvd. I am...

No, but it was an expensive 3D. I dont want those 2 together.

So a company that relies on customers to return their dvds, has a problem with returning one to their customer? I thought we all used the same mail service.

I sent a personal DVD back instead of the rental. The site to report a problem did not work and niether did the email. I was able to get to someone by phone. Has anyone ever done this and what are the chances I will ever get my DVD back?