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I would have rather been denied then lied to.

Same thing happened to me today, 1st try CSR said she would do it and it would be up in 15 minutes, two hours went by so I called again and was told that they could not do it but would manually put it in for 1 month.

On you remote hit menu 6 then 1 then 4 and go through the phone setup to make sure that the prefix box is not highlighted.

Had this happen to me, after going through with tech support we figured out that the prefix for the area code was set up wrong. For some reason it was set up to dial a 9 before the area code like you do on business phones. Might want to look at that. I don't know how it changed but it did on me...

A lot of people have problems with the 129 bird. Most of the issues are due to the bird drifting or LOS issues. Are you using a wing dish to get 129 or are you using a dish 1000 setup? Since the 129 bird is dying a lot of us have decided to have a wing dish pointed to 61.5 to pick up the HD...

Not sure if this is the issue but with 129 I can only pick up certain transponders because of LOS issues with 129. I had to get a wing for 61.5 to get stable HD channels.

I had the problem yesterday. Stayed on phone with *E tech support for approximately 30 minutes going through all of the checks and resets that she could think of (she was very helpful and genuinely was concerned about my issue). Nothing worked so finally she and I gave up and she is sending me a...

I had this happen to my 622 about a week ago. tech support had to re-authorize my receiver for them to come back on. don't know why it happened but after re-authorizing and downloading program info they appeared again.

Happened to me last week, re-authourized and have not had it happen since

I was told by *E technician that they are required to do that now by *E. I have a 1000 system and was having problems and the tech removed by DPP Twin lnb that was used for 119 and 110 and replaced it with two single lnb's. I also have a DPP44 switch going to 4 receivers. He said the built in...

Tried the same thing myself trying to lock onto 129 using a wing dish. I would get strong signal but I couldn't tell which bird I was getting the signal from. Short version called *D out and they had the whole system up and running in twenty minutes whereas I fooled around with it over a couple...

Installer had to use the roof mount for my setup because of LOS issues. Have had the system for over 8 years with no issues. While doing the install they used roofing patch (black tar) from a tube like you would see silicone for your bathroom and I have watched for leaks over the years in the...

after getting on the phone with tech support they had to reinitialize my card on my 622 to get the channels back. with all the talk about voom having a lawsuit I was concerned they had done away with them. wierd

Same setup as yours, not sure what is going on but I am on hold for a csr.

Got home from work and noticed that all of the voom package was not listed as a subscription on my guide. I have th HD ultimate package and have had no issues before with getting the channels until tonight. Does anyone know if *E turned them off or if there is a TP issue.

The way I read it was that it was 10.00 but you had to order two premium packages which meant they were 20.00. That is where they are getting the HUGE savings that they declare.

Same issue with HD, as stated before best option is second dish pointed at 61.5 and one huge rocket pointed at 129. HAHAHAHAHA

checked at lunchtime and everything come back up with no problems. what a relief considering the lightning we had in the area last night, thought I lost the 622.

woke up this morning with storms in the area and thought that I might have a problem with them until I got on the forum and see that others are having the problem as well. Soft reboot did not work for me so I just unplugged the system until I get home from work.

Thanks, if I run into a problem I definately will

I am also looking at that as well with a possible attic installation. I really liked your setup charles that I seen in another thread and I might run with some of your ideas.

I have the same setup 250 with locals then upgraded to HD and HD locals became available as soon as I upgraded the receiver. But with that being said you have to make sure that your locals are on the same bird that you are pulling hd content from (61.5,129,118) depending on your area.

I hear you, had it happen last night with the rain GA is getting right now and since my DPP44 is on the roof it makes it impossible to unhook 129. Thinking about moving my switch to the ground level.

My hd locals are on 129, if it was not for those five channels I would.

The switch sees 61.5 and 129, could I swap the coax on the DPP 44 positions so that the 61.5 would be in the 3rd port and 129 on the 4th port. That way the 622 sees the 61.5 first then looks for the 129 for my locals.