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Thanks. It's the same reason cell phone companies do it, hence the full page ads in the newspaper everyday. TERRIBLE business practices.

Well not only did "Charlie" beg on cancellation day (Wednesday), but "he" just called back 72 hours later to please come back. What a dumb business model. Btw, the 311 receiver went for $75 on e-bay.

That explains why he's the #2 provider and I waited so long to join. So long Charlie.

Obviously you don't read previous posts very often. I said I'm perfectly willing to SIGN up for the PROMOTION for 18 MONTHS JUST like everyone else. I'm not currently, nor have I ever been, UNDER a contract with E* in other words give me the #$%^ DVR and I'll sign the dotted line. Geez.

Fortunately I'm single lol, and that won't work. I'll just keep D* and commit to another year through the mover's program and E* will call a week later offering anything I want to come back. What a dumb way to do business.

I've had E* for about 6 months (and D* for years) and had bought the equipment (311) outright to avoid a contract. However I'm about to move and need to pick one of the two and WAS going to go with E* but I want a DVR, the only problem is E* says go to your local retailer and buy one for $399...

OK thanks, I do own it....just wasn't sure if there was a smart card issue or something.

Is it possible to sell a month old 311 receiver or is the unit itself "married" to me?