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Maybe you guys can help me out. I'm currently a TurboHD Bronze DISH subscriber. I have another 6 months of contract with DishHD. However, I signed up for DISH because they had the DisneyHD channel available in this package. However, now they won't even offer it to me on SD without me having to...

Hi guys. I got an email response from the ceo addy -- imagine my surprise to find that this morning. They asked me for my account # and phone associated with account. I politely told em my history with the company and thanked him for any help he could provide me to solve my problem. I have...

Its just a sad thing that they gained a customer for 24 months, but will lose a customer for life after that. Specially since I've been a customer for 5 years before that (and 3 years at another location before I moved). Eight years total. Oh well.

Yeah I got the $10 off. I'm not saying the deal is bad, what upset me is they told me something and I got something else (not to mention the wrong package: requested HD only, got HD + Standard + installation fees + upgrade fees, which were supposed to be free). There is still no $100 credit...

I just emailed the CEO email address. I doubt anything will come off it, but it was worth the shot. Next time I think Ill just cancel my account altogether and have my wife sign up to avoid any of these hassles. Why do they make it so hard to be a happy customer when extending your service with...

Wow. That is crazy! Isn't there customer protection laws at the very least for this kind of stuff? There is gotta be :\

Click on the "format" button on your remote (I believe it is the * or # key). This will display the whole image (you will have top and bottom bars). Worked for me :)

This is a note to those who are thinking of UPGRADING. Been a loyal DISH customer for five years. Last week I called to see what offers they had for me and the lady on the phone offered me a killer deal: Free Installation + Free Upgrade to VIP 722. $9.99 for Turbo HD Bronze (6 months) $5.00...

Well, $50 isn't bad. I'm going to call in a few minutes and get the skinny on it.

What a bummer. I thought if I bought the receiver later on I wouldnt have to pay the extra fees or extend my contract. I need to call DISH tomorrow and see what it would cost for the VIP 612 even if I got the VIP 722 free. Ouch.

I was wondering: if I purchase one of those HD DVRs (vip 612) from a third party (like Dish Store), do I still need to pay a DVR fee or whatever to DISH? I believe there are two separate fees they typically charge, DVR leasing fee and "DVR access fee". I just extended my contract and i got the...