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I agree with you smokey982! I have been a Dish customer for YEARS, and have seen several channel disputes, but NOTHING like waking up to watch Saturday college football, only to find the 2 major networks (ESPN and SEC Network) gone! I also signed up for the YouTube TV 21 day free trial and...

Dish tech just left, replaced the connector at the dish and the HUB in the attic. He said the signal from the hopper to the dish was a little off. He went out and tested the signal at the dish itself, and said it looked good, so that it must be something between the 2. Hopefully this has...

I did run the check status again when I noticed the hopper was not showing the error any longer, but it has been at 60% since the last 1 1/2 hours now, and the circle on the System Status box is still spinning so something is still off. I took a picture to show the tech when he gets here.

No EHD is plugged into the hopper. I only have a network cable and HDMI cable connected currently, and the hopper is still plugged into the wall outlet.

They are sending a tech out between 12-5 CST today. I had left the hopper on and did not rest it, hoping that it was still showing the refresh in progress message, but I just went to check on it and it seems to be working now. There is still something wrong, It should not be doing this and I...

On the phone with Dish again this morning.. same error message I've had for almost a month now "please wait, refresh in progress"!!! :mad:

Well.. less than 5 hours after my call this morning, I have had to call back once again. I turned the hopper on to watch TV at lunch. It came on fine, no messages or anything, but when I pressed the guide and tried to change the channel, it would not respond. Was able to get into Diagnostics...

I will try with the Hopper plugged directly into the outlet for a few days and see how it reacts. The tech that came out again Saturday morning plugged some type of tester into my surge protector and said it was fine to him. I know equipment needs to be replaced after time, and I know I have...

I have the hopper plugged directly into the wall now. I will continue to monitor it and see if this happens again. Just odd to me that Dish would recommend to bypass the surge protector and plug this directly into an outlet.

Well.. going on week 4 and my issues is still not resolved. Hopper was unresponsive yesterday morning, and I was busy with work so I just reset it without calling dish. Wife went to watch TV last night, around 9:00 PM CST and had same issues, so she reset it also. Again this morning, the...

Tech that came out on Saturday morning (same one that replaced the hopper on Wednesday) says he thinks the OTA adapter I have that I got from AirTV is causing the issue. I have unplugged the OTA for now and so far the hopper has been working fine, will keep monitoring it for a few days. He did...

No one is watching TV at 3:00AM or 4:00AM here. This has continued to happen twice today. Once at lunch I turned the TV on to check it and it worked for a few minutes, then the Hopper just locked up and I was not able to change channels or anything. I finally was able to get to the diagnostic...

Thanks for the replies and suggestions. The hopper is connected to my router via a cable (An Asus TR-AC66U) that is setup an access point and hard wired to my existing router in my office and has not changed in over a year. There are no errors in the settings/diagnostics/status/issues on the...

Back to square one, hopper was replaced yesterday afternoon and have same error again this morning. Dish support is no help, just tell me to rest it and call back if it happens again. Is there another number besides the 1-800-333-3474 number to call for this? (I have this number memorized...

Same thing happened again this morning, so called support again. After having me power off the hopper and waiting till it came back up, the tech support confirmed could watch tv and change channels and such, and said "that appears to have fixed it, is there anything else I can do to help"? I...

This issue has been going on for about 3 weeks now. My Hopper 3 will show "Please wait refresh in progress" in the bottom right of the screen (no error numbers) and the Hopper 3 plays the last channel that was watched the last time it was powered on. When this happens, I am not able to change...

I have been noticing the same issue on my 2 joey's the past 2 evenings, but mine have started around 3:00 CST. I did replace my OTA adapter about 4 weeks ago as my origianl one had died, but they pixelation has seemed to only been happening for me the last couple of days. A reboot of the...

I dont have any type of network bridge on my configurations for the Hopper or Joey. My internet connections consist of a cable modem and router that i am able to connect to via a wireless connection on both the Hopper 3 and Joey for the internet connections.

Yes, it is connected via coax.

Have Hopper 3 with 3 Joey's, the Joey in the master bedroom has been having issues with receiving the 1305 Broadband connection lost while watching it. This will of course cause the signal to be lost for 15-20 seconds then it will come back on. It does not do this all the time, but sometimes...

After experiencing several of the same issues after the tech was here last Tuesday, I was not able to get s picture or anything on the joey in our bedroom this afternoon. The hopper 3 was still sluggish and could not change any channels without it locking up or just going to a black screen...

I am also having several of the same issues and you reported. It all seemed to star about 2 weeks ago with pixelization and loosing the picture and sound for up to 10-15 seconds sometime. After a hard reset (unplug power) I lost al signal and could not get any picture at all. Called tech...

My terminology was off, it is not a diplexer but the Hybrid Solo Hub that was replaced.

Short and sweet.. been having pixelization and screen lockups for about 2 weeks now on both live tv and dvr recorded programming on Hopper 3 and 2 joeys. Multiple system resets did not seem to correct the issue. After a system reset on Sunday morning, I could not get a signal, so called...