Short and sweet.. been having pixelization and screen lockups for about 2 weeks now on both live tv and dvr recorded programming on Hopper 3 and 2 joeys. Multiple system resets did not seem to correct the issue. After a system reset on Sunday morning, I could not get a signal, so called support. Tech came out yesterday and replaced diplexer and a barrel connector outside that he said did not look like was making a good connection. After those changes, he plugged the hopper 3 back in and verified it was working and it did seem to be at the time. Last night, pixelization started again, so I called support back. They told me they would pass my info onto their support for them to check the signal on their end. I have not been able to watch tv today to verify it is still doing it, but I suspect it could be other issues, maybe with Hopper 3 itself?