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  1. 4

    Week 2 and still cannot get the HD channels, Signal problem?

    Raoul5788, that is exactly what I told him this morning by email. It's working great at the moment because it is sunny & clear. Once we get rain on Friday into Saturday, he will see what we are trying to tell him.
  2. 4

    Week 2 and still cannot get the HD channels, Signal problem?

    That last statement is a good point. To access HD programming, the literature indicates a customer must have HD Access activated. I would suggest the customer call DTV back, and have them check his account. If HD Access is not activated, they won't get HD programming.
  3. 4

    Week 2 and still cannot get the HD channels, Signal problem?

    Hi. I will be the 2nd installer attending this gentleman's problem. Before I go there, I have a question of my own. I have installed the Slmline5 before, and never had problems. The dishes were NOT the SWM LNB, they had 4 outputs on them. I can't see this SWM LNB being much different in...
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