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HR20-700s are trickeling in and we are still expecting a larger allocation the week of 11/7. -Robert

We shipped most of our orders today and the few that did not go today will ship tomorrow. Not all traffic managers update the tracking #s the same day they ship. Some managers send me a bulk file the following day. So if you did not get the tracking # it does not mean your order is not...

I know Earl knows what he is saying is 100% accurate as we have the same very high level contacts at DIRECTV. I purchased all of my distributor’s first allocation and still expect to be shipping every order tomorrow. -Robert

I know Earl knows what he is saying is 100% accurate as we have the same very high level contacts at DIRECTV. I purchased all of my distributor’s first allocation and still expect to be shipping every order tomorrow. -Robert

I have not been informed by my distributor or DIRECTV. I'm not saying it's not true, but I am telling you this is the first I am hearing of this. I'll be on the phone with DIRECTV and my distributor the first thing tomorrow morning to see what's up and post whatever I find out. If we have a...

Sorry I do not disclose exact numbers but more than 300 so far. -Robert

We are shipping all of our HR20-700 orders tomorrow from our 12 fulfillment warehouses across the US. -Robert

Thanks for the email as well. You sure know how to get my attention:) Not 100% sure I fully understand your question. However, if DIRECTV offers anyone a credit they can use the credit no matter where they order their equipment from. In your case I believe I understand that DIRECTV is...

asousa, You will get the $100 credit and free dish upgrade. We'll be emailing everyone with the installation hot line number to get the free dish upgrade. As of this moment we are good to go for shipping from all 12 fulfillment warehouses across the US on 9/12. For sure no later than 9/13...

We're likely lower cost than DIRECTV directly. Call us so we can discuss any details and questions. -Robert

www.valueelectronics.com Call 800-789-5050 Thanks, -Robert

My company is the DIRECTV SatelliteGusy sponsor and we do a excellent installation work in the Detroit DMA. SatelliteGusy members get special consideration from us as well. -Robert

We have two spam filters, one is CloudMark, that sometimes blocks legitimate mail. I could not live without my spam filters. From your responses to my posts I believe you enjoy heckling and bashing. -Robert

Yes, but programming credits are subject to: A. The retention CSR's mood. B. You term of service, payment history, programming level. C. Your presentation skills. -Robert

Don't know, but I do answer all emails so I asume you may be blocked by one of my spam filters. -Robert

Please send it one more time as I would like to unblock your mail. -Robert

Actually BB's lead has come down to just a few days ahead of the national release. The national release is 9/13. We have our first large allocation in stock at 12 fulfillment warehouses throughout the US and will ship every order from the customers closest warehouse on 9/13 or sooner. -Robert

Sorry about the email problem. Please send it to rzohn@valueelectronics.com so I can research why I did not see or respond to you before. DIRECTV will be upgrading everyone's HR10-250 for free as they roll-out the HR20 state by state. I do not have the time table for the free upgrade...

You answered your question yourself. The national roll-out is 9/13. Why ask if independent dealers will be delayed 3 or 6 months. BB has a 10 day lead on the rest of the dealer network. -Robert

Yes, I would now have to agree and say it's so. -Robert

I thought it looks like an old mock-up of the H20 that I've seen a couple of years ago. -Robert

Well, wrong photo for either product, wrong model # as well for either product, and a very high price. -Robert

At 4:29 PM EST DIRECTV put out a a memo to its distributors asking them to hold off on all shipments till 9/13. Our distributor had already released and packed 30 HR20's from The FL Branch when they were asked to re-stock the HR20s. The balance of our large allocation has already been...

Sorry, but you are being silly here. Or I have to assume you may not know that ALL CE advanced technology devices have updates and hopefully their manufacturer respond quickly with excellent fixes. Please don't ever complain about easy to do updates that improve your product. We have plenty...

You have a definite yes. And you will receive it very soon as we have arranged for simultaneous east and west cost fulfillment. -Robert