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  1. John W. Henderson

    equipment shortage?

    I'm assuming that the new HR54's still have the old HDMI's, so no 4K on the main unit?
  2. John W. Henderson

    equipment shortage?

    I recently received an HR54-500 from Directv. It was a used unit.
  3. John W. Henderson

    New Guide UI now rolling out (plus HDR support!)

    It's just the foolishness of needing to add one more receiver for 4K and pay that extra $7 per month. I don't need an extra receiver but if I want 4K, I'll need to pay for one.
  4. John W. Henderson

    New Guide UI now rolling out (plus HDR support!)

    I wish that they would start working on a new 4K Genie, so we don't have to pay for a standalone client receiver. They should allow one free C61K, since they Genie HR54 does 4K, but not as a standalone. Just insanity!
  5. John W. Henderson

    Refused Service

    Did you try retention? Those people are a little more easy to deal with then a foreign call center. Most CSR's have substandard training and you may need to move up the food chain.
  6. John W. Henderson

    Tired of Waiting

    My HR54-500 is at 0x110b. Should this be updated?
  7. John W. Henderson

    How do you like DirecTV?

    Directv has always been ahead of the curve in picture quality. I've had the opportunity to use C Band for almost 30 years, Directv from the start, Dish Network, Bell Expressvu, and Starchoice/Shaw Direct. Directv is always the company that is willing to update their satellite capacity and be...
  8. John W. Henderson

    What equipment do you need for 4K ?

    Probably going to break down and grab a C61K mini. Maybe I can negotiate a rebate for a year. Directv is pretty nervous about people cord cutting these days. Usually putting that bug in their ear gets you some satisfaction. Most of the normal CSR's are pretty informational deficient from...
  9. John W. Henderson

    What equipment do you need for 4K ?

    I know, still fighting over the HD for Life promotion that they'd screwed up back then. I have to keep having them put credits on to make up for it. They can't fix it. It's also ridiculous that some people have that fee waived and others have to pay it. I imagine that 95% of the subscribers...
  10. John W. Henderson

    How do you like DirecTV?

    I too worry about this happening. I just took my H24 out of service to add the H54. I want to add a C61K, but sick of getting dinged for $7 for each extra mini. Directv should allow one free 4K mini, since the main unit doesn't do 4K. I have 1 4K TV and 3 1080P, so I only use two DTV...
  11. John W. Henderson

    What equipment do you need for 4K ?

    I'm using a 49" TCL for 4K. I don't think that it does RVU. My issue was the continuing $7 per tuner. It gets expensive, if you add a few. Since the HR54 allows reception of the 4K, but does not allow you to use it, DTV should allow one free mini, if you want 4K for your main set.
  12. John W. Henderson

    What equipment do you need for 4K ?

    Just hooked up my HR54 Genie and was disappointed that it didn't do 4K. Of course they suggest the 61K for a client receiver, but of course, it's another $7.00 on the bill. You would think that Directv would wave that charge, because it's a client for running 4K programming. For now I'm...
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