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I've had these HR-20 and HR-21 receivers since 2007. One of them was replaced a couple years ago due to hard drive failure. I haven't been following along with new DirecTV hardware, so I'm wondering if there are new receivers that would represent significant upgrades in terms of responsiveness...

I have been a ST subscriber since 2002, but when I asked for a discount a couple of months ago I was told that none was available. I cancelled my auto-renewal at that time. After reading through this thread I decided to call and try again. I was immediately offered the $10 x 12 months and $5...

We canceled our early renewal a couple of months ago. I had inquired about a discount, but I was told that they could not offer me one. Now I see some people claiming that they have received discounts. If I can get $120 off, I would probably renew ST.

Hi Jimbo. There were a lot of Giants games shown in the Detroit market last year, but you're right that it wasn't quite 12. I looked up both the Giants and Lions schedules, and there were only 5 conflicts (same time, same network). I am certain that at least 8 games were shown (4 of these...

I've subscribed to ST since 2001, but unfortunately I'm going to cancel this year as we need to cut down on expenses and the price has climbed to a staggering $325! IIRC, we paid $200 for the package back in 2001. We are only interested in watching the Giants games, and last year I believe 12...

My HR21 has recently starting "freezing" several times each day. When this happens, the picture and sound freeze and the receiver is unresponsive to inputs from the remote or buttons pressed on the receiver itself. Usually the receiver returns to normal functionality within 30-120 seconds...

This problem seems to have disappeared for me since the latest software update. Has anyone else noticed this?

One thing I love about this new software: It automatically prompts me to extend the recording time for sports events that might go over the allotted time! It's so nice not have to go through several menus to do this for every game I record.

If it's really true that D* is trying to put Versus on the Sports Package, then I'd side with Versus on this one. I already pay D* what I feel is a ridiculous monthly subscription rate for dozens upon dozens of channels that I never watch. I'm not willing to pay more for a channel that I...

I'm considering ordering Game Plan for this Saturday, but I don't have a phone line or network connection to my receiver. I realize that I can call to order, but apparently there is a $5 fee, which is ~25% of the programming cost! When I go to DirecTV.com, I can order the full Game Plan...

Same problem here! It's extremely frustrating. My wife thought I was crazy for the longest time because it would never happen to her, but it finally did the other night. I'm not sure what's worse: this, or the unresponsive remote problem that sometimes makes it impossible to type in the...

I also finally got this update and played around with Double Play a bit last night. It's nice to finally have this feature! One thing I'd like to know is what happens after 2 hours of using Double Play? What if I start watching 2 football games simultaneously using Double Play? After 2...

I just want to update this thread. The tech came out yesterday and replaced the LNBs. Problem solved instantly!

Last night the signal suddenly got better and I am receiving most channels (except for the channels that were originally a problem when I started this thread). I don't think it was snow/ice on the dish, because I checked signal strength on one of our standard def receivers and it was 99. I...

Okay, the problem went from bad to worse! Today there is no signal reaching the HD DVR receiver! I checked signal strengths and every even transponder reads "0". I ran a system self-test and it showed 0% for both tuners. Two other standard def receivers in the house are working fine, and the...

As the title states, there are a few channels in the 250-260 range that are either pixellated/stuttering or show the "Searching for satellite signal" message. My wife noticed this the other day when trying to watch Lifetime. These channels were working fine a couple of months ago (I can't be...

In my channel list I have unchecked all the standard definition Sunday Ticket channels, yet when I type in a channel number like 703, it takes me to the standard definition channel instead of the 703-1 high definition feed. Is there a way I can go directly to the high definition channels...

The standard definition feed was okay, so I was able to watch the 3rd period. The call was TERRIBLE! Even the announcers were ripping on the refs. An overhead view clearly showed that Holmstrom did not impede Giguere's ability to make the save. Oh well, the Wings have won some games that...

Yep, the feed is all pixellated and audio is garbled. I recorded the first 1.5 hours of the game on my DVR only to discover that it's unwatchable. Oh well, Wings are getting their arses kicked today anyway.

Yep, I'm in Westland and the signal went out a couple hours ago. I went outside to have a look, and sure enough there is a layer of wet snow covering most of the dish. This is the first time in the 6 years that I've had DTV that I've lost signal due to snow. I hope it's not something that...

UPDATE: I spoke too soon. The new BBCs did not fix the problem. I'm still getting occasional audio dropouts sometimes accompanied by pixellation. Looks like I'll need to try a new receiver if I want to resolve this issue. The crappy thing is that D* is telling me that my replacement...

I also have an update regarding the audio dropout problem (sometimes accompanied by pixellation). After complaining again to D* about the issue, I finally was connected with a home installation customer service representative who seemed pretty knowledgeable. He suggested something that hadn't...

I have also been considering the possibility that this could be an audio receiver-related problem, but one observation seems to suggest otherwise. My wife informed me that the audio dropouts also occur on SD channels. Unless I'm misunderstanding something, there is no Dobly Digital feed on SD...

Thanks Jimbo, sorry for the confusion regarding the -700/-500 thing. Ok, I'm pretty sure I have a -700, because I remember my tech telling me that it was manufactured by some foreign company and that quality was hit or miss (not sure if that's true or not, I just remember that comment). So the...

Argh, I just wrote a long post and lost it due to a login issue! Anyhow, here it goes again. I have an HR20 (not sure if it's a -500 or -700 offhand), and we have been experiencing periodic audio dropouts that last 5-10 seconds at a time on all HD channels since hooking it up in March. It is...