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Yeah, we are pleased with Dish right now--we had DirecTV for a year and had so many problems with their SD DVR that the Dish HD DVR is AMAZING compared to it. We actually would have stayed with DirecTV if they would have offered us something somewhat close to Dish's offer (free HDDVR, $20 off...

I can't attest the the reliability of the HD DVR but you can call them up saying you were thinking about cancelling thier service (since you've obviously been with them for a long time if you own your receivers) because of problems with your current unit and also that you wanted to upgrade to HD...