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  1. andrewj0781

    Bandwidth Saving with DirecTV Stream STB

    Yes it does. If you click the House button on the remote, arrow over to settings, then select system, then display, then power savings. Make sure it's on. When selected on it says Your device will go to sleep mode after four (4) hours of inactivity.
  2. andrewj0781

    I think a salesman is fibbing!

    I worked for DirecTV up to about a month ago and customers would call in all the time after being told this bs then they’d get mad at us agents when we told them it wasn’t true.
  3. andrewj0781

    All-in Pricing Xtra and up include multiple TVs, but the bill doesn't match?

    Genie 2 Sent from my iPhone using the SatelliteGuys app!
  4. andrewj0781

    All-in Pricing Xtra and up include multiple TVs, but the bill doesn't match?

    The Genie even though it doesn’t connect to a tv counts as 1 receiver. So AT&T logic is you have 3 receivers. We get calls all the time about this. Sent from my iPhone using the SatelliteGuys app!
  5. andrewj0781

    Directv to shift away from Satellite?

    If AT&T ran their own network used only for DIRECTV Now that would still save money over satellite.
  6. andrewj0781

    Does the FCC really require Directv to get cellphone numbers from customers calling for service?

    No but we have to get your consent to use your cellphone number that's why we're legally mandated to ask before we contact you.
  7. andrewj0781

    Full Streaming Coming September 8th

    I have a GenieGo but lost my connection to it once I downloaded Beta IOS 10. After I try to register my phone all I get is Works fine for my Mac so I figure Beta ISO 10 is the issue since it's on my iPad too.
  8. andrewj0781

    Customer Service HORRIBLE

    I work as a CCR and AT&T make us say AT&T now for opening and closing statements. All 4K installs require tech install because they have to install the 4K software download and hook up.
  9. andrewj0781

    Protection Plan

    For the upgrade it makes sense. Genie is $299 without a discount. So 24 months of $7.99 is $191.76. So you still will save $107. 24. Sent from my iPad using SatelliteGuys mobile app
  10. andrewj0781

    Got new HR44 instead of HR54?

    That is correct. After the system slowness issue at the end 2015 that they fixed they are still being installed. Sent from my iPad using SatelliteGuys mobile app
  11. andrewj0781

    DIRECTV TV Anywhere is coming!

    I have a GenieGo and I can already live stream all channels so the software must already be in place. Probably just getting the bugs out. Sent from my iPad using SatelliteGuys mobile app
  12. andrewj0781

    Live 4K Broadcast on DIRECTV this month!

    Accounting to the new information the new 4K requirements are you need HR54 then C61 or RVU tv. Now DirecTV is requiring Ultimate or Premier package. They say Audience Network, channel 104, and 105 will launch sometime later this year.
  13. andrewj0781

    can i use the actual directv genie system to watch espn3 content?

    Nothing available on the receiver itself. Just WatchESPN only way to watch.
  14. andrewj0781

    Goodbye DIRECTV Cyclone Logo

    I think AT&T Direct would sound good
  15. andrewj0781

    power supply/h-34

    If you need just the power cord we can order one of those for you. Best of all it's free.
  16. andrewj0781

    Bundling DTV with Uverse Internet-bad idea?

    I'm not a big fan of bundling. It give us csrs and you as the customer so may headaches. We are limited on some of the things we can do for you. If you account gets shut off from ATT then we can't get Directv back up and running until ATT reinstates your services for you.
  17. andrewj0781

    Rumor Alert for 2015 Price Changes (Now CONFIRMED)

    Not true. We have all the info just are to keep it hush for now.
  18. andrewj0781

    DIRECTV One of 5 Brands that could Disappear in Next Year? (MSN Money)

    I'm just telling you what Directv told us to say. That's one of the talking points.
  19. andrewj0781

    DIRECTV One of 5 Brands that could Disappear in Next Year? (MSN Money)

    From what Directv is telling us Directv name is staying. You will be able to bundle Directv, Internet and mobile phone service. AT&T want to run high speed internet to rural areas.
  20. andrewj0781

    HR34 problems

    I can say that this truly is a known issue that Directv is working on. What the CCR should of done was made you do a send report and then fill out a form and tag the send code with the report that I can fill out on my end then send it over to the net. I get tons of calls on this and it's one...
  21. andrewj0781

    GenieGo Help

    Posted Via The FREE SatelliteGuys Reader App!
  22. andrewj0781

    GenieGo Help

    I figured if out. Even though I canceled the series from downloading they're still downloading. I found out it was a space issue on my ipad. Once I freed up hard drive space they're slowly downloading. I doesn't take a rocket scientist to install GenieGo. I even setup out of network access all...
  23. andrewj0781

    Issues with RC71 remote/Genie client

    As of now this is a known issue Directv is aware of and the engineers are investigating. That doesn't explain why yours has been acting up since February. Posted Via The FREE SatelliteGuys Reader App!
  24. andrewj0781

    GenieGo Help

    I'm getting ready to go away and was trying to download a few shows for my son to watch in the car. A show he loves I have over 40 episodes of I can only download like 3 of them. The rest say this program isn't available to download. This is on my iPad. What's strange is I can download them on...
  25. andrewj0781

    Directv doesn't want a HR-24-100 receiver back?

    Not sure on the acronym but for the past few months when I order a replacement for defective hr24 my system says there's no need to recover. It's not on the list for recoverable receivers. Posted Via The FREE SatelliteGuys Reader App!