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  1. B

    Don't know what to do?

    What I would probably do is end up suing my building for basically being a monopoly in a sense that it only lets us have one service provider and that's it. Plus the current contract they had was up and I was willing to pay the full cost out of my own pocket to get a set up where you can choose...
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    Don't know what to do?

    To be honest I could figure out it's not illegal in Florida. I see it on houses all the time on the sides of the houses, and infact even my family members 30 minutes away for me in the same county have DirecTV set up like that on a mount on the side of the house. This just what I'm being told by...
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    Don't know what to do?

    I said that since the original post that I'm located in Florida as east as can be. Also, about the mount on the roof it won't be possible because sometimes there's hurricanes that go 100 MPH or faster and even sometimes rarely when it rains it can go a 100 MPH or faster. I don't know how they...
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    Don't know what to do?

    they're telling me its illegal by law for 7 years every single time the way its stated above and that in states where it's legal they do it
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    Don't know what to do?

    Thanks! This is something I thought was not illegal in FL! But if every single person on the phone including corporate office tells me the same thing, and then when installers come out including senior installers one of the first things out of their mouth before they even get upstairs is they...
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    Don't know what to do?

    I agree with you! But every time I complained about it I kept getting the same response from no matter who I spoke to that it is illegal in my state and I keep trying to tell them I don't think so, but they said its a state law due to weather concerns like hurricanes and how this law was passed...
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    Don't know what to do?

    I understand completely what you're saying, but DirecTV on the phone said multiple times it's "illegal" in the state including corporate office after putting me on hold for about 5 minutes to find out if it is or not. This goes to the point that DirecTV cannot even install anything if it...
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    Don't know what to do?

    Poppop for Jimbo and everybody else that wanted to see photos, I uploaded a photo of the other building that looks identical to the building I'm in so you can see the roof and see what I'm talking about. I also uploaded a photo of the balcony so you can see my view witch is as east as can be...
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    Don't know what to do?

    I was told by DirecTV(regular reps, their managers, and even corporate office)on the phone and multiple installers in person including senior installers that it varies by state about tripods and mounts and in Florida it's illegal because of weather concerns like hurricanes. I was also told that...
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    Don't know what to do?

    Hey sorry for a late update, but this is what happened a week went by and I didn't hear anything from Access Media 3 so I proceeded to call the guy I spoke to on the phone, the one who emailed me back. When doing so he told me that he emailed the property manager the day we spoke on the phone...
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    Directv Whole Home Help?

    I already reset each and every box(5 boxes) at least 4 times and that did nothing and all the software on all the boxes are up to date. Also, so you know the Dish is on the roof over 36 stories high and in my apartment the line from the dish goes into a box on the wall in the master bed room...
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    Directv Whole Home Help?

    I did all of this already. It is activated for sure and there is nothing plugged in the back of it other then what needs to be there, including only one cable for the SWM on the HD DVR. Also, Directv on the phone told me it should be working and they don't even have any idea as to why it is not...
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    Directv Whole Home Help?

    So 2 weeks ago we upgraded one of are HD boxes to an HD DVR box and got it up and fully running except for the Whole Home part. I live in a multi dwelling building meaning there is a dish on the roof for the whole building, but it's fully capable of having whole home and it should work. At 1st...